Summary
Overview
Work History
Education
Skills
Timeline
Generic

William Manning

Longview

Summary

Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

Overview

23
23
years of professional experience

Work History

Retired/ Care Taker

Self
04.2023 - 04.2025

My Father in law broke his hip 2 years ago and I stayed home to care for him

Class A CDL Driver

Clancy Transport
02.2021 - 04.2023
  • Demonstrated strong adaptability in navigating various weather conditions, road hazards, and traffic situations while maintaining safe operations at all times.
  • Completed deliveries on-schedule by planning good routes and efficiently completing transfers.
  • Kept detailed records of miles driven, fuel expenses, maintenance costs, and delivery information for reporting purposes.
  • Coordinated closely with dispatchers for real-time updates on route changes or potential delays due to unforeseen circumstances.
  • Ran efficient routes by mapping plans to GPS apps and adjusting for weather and traffic problems.
  • Managed time efficiently during multi-stop trips to ensure timely completion of assigned duties within established deadlines.

CDL A OTR Driver

Self Employed
01.2002 - 01.2012
  • Ensured timely deliveries by effectively communicating with dispatchers, shippers, and receivers throughout each transport.
  • Established strong working relationships with fellow drivers, dispatchers, maintenance personnel, and other key stakeholders in the transportation process for seamless operations.
  • Navigated challenging weather conditions and road hazards with skill, minimizing potential for accidents while ensuring on-time deliveries.
  • Increased overall safety by conducting thorough pre-trip and post-trip inspections on vehicle equipment and load.
  • Adhered to all federal regulations and company policies, resulting in a clean driving record with no violations or accidents.
  • Performed minor repairs on trucks when necessary to minimize downtime during long hauls.

Education

Associate of Arts - Police Academy

Craven Community College
07-1999

Bachelor of Arts - International Business Management

NYU Stern School of Business
07-1998

Associate of Arts - Prerequisites

Warner Pacific College
03-1997

Skills

  • Complaint resolution
  • Appointment scheduling
  • Customer relations
  • Computer proficiency
  • Verbal and written communication
  • Inbound and outbound calling
  • Money handling
  • Professional telephone demeanor

Timeline

Retired/ Care Taker

Self
04.2023 - 04.2025

Class A CDL Driver

Clancy Transport
02.2021 - 04.2023

CDL A OTR Driver

Self Employed
01.2002 - 01.2012

Bachelor of Arts - International Business Management

NYU Stern School of Business

Associate of Arts - Prerequisites

Warner Pacific College

Associate of Arts - Police Academy

Craven Community College
William Manning