Summary
Overview
Work History
Education
Skills
Availability
Desiredlocations
References
Certification
Timeline
Generic

William Marano

Staten Island,US

Summary

I am a dedicated Security Supervisor skilled in providing exceptional security monitoring, knowledge of surveillance protocols and CCTV equipment. Focused and detail-oriented with proven history of mitigating risks, utilizing reasoned decision-making in high-pressure situations, maximizing facility security and minimizing risks. Monitors facilities with safety of visitors and staff in mind. Leads team of security professionals to protect facilities and guests.

Confident Security Supervisor successful at making critical decisions quickly and effectively within guidelines set within department and institution. Adept at meeting security challenges calmly and rationally.

Overview

28
28
years of professional experience
1
1
Certification

Work History

SECURITY SUPERVISOR

The Mount Sinai Hospital
05.2016 - Current
  • Supervises subordinate personnel in the day-to-day work assignments of patrolling the hospital complex
  • Evaluates the effectiveness of assignments and training needs of security personnel
  • Conducts periodic evaluations of subordinate personnel and makes recommendations regarding promotion from officer to supervisor at the request of the Senior Supervisor
  • Instructs security personnel of their duties and tests their knowledge of their duties
  • Initiates disciplinary actions when warranted
  • Implements policies and procedures for the Security Department
  • Makes frequent personnel inspections of the general appearance of security personnel
  • Initiates request for uniform replacement by subordinate personnel
  • Conducted regular patrols of facility to detect and deter security threats.
  • Conducts inspection of department records for completeness and accuracy as directed by Security Director, Security Operations manager or Senior Supervisor
  • Examines specific items of equipment for availability, serviceability and proper care as directed by the Director or Operations Manager
  • Submits reports on above inspections or examinations as required
  • Prepares investigative reports of neglect of duty or improper performance by subordinates
  • Maintains a working knowledge of the Security Department’s responsibilities in emergency situations
  • Responds to alarm conditions for the purpose of providing supervision and aid during emergency situations
  • Notifies security personnel on their tour of scheduled hearing or other related notifications
  • Cooperates with other departments and agencies in accomplishing objectives
  • Conducts investigations of incidents for the purpose of filing reports by talking to hospital staff, patients, and visitors
  • Effectively manages the tour as evidenced by use of established staffing models, equitable distribution of posts and other assignments, overtime and time off
  • Directly supervises security operations on the tour by answering effective patrols and response as evidenced by security reminder activity, safe and emergency response as well as the number and adequacy of positive staff contacts
  • Supervises on the job performance and conducts training to improve performance as evidenced by results of quality assurance testing, after event evaluation of actual incidents and report quality
  • Improves morale and workplace environment by rapid attention to uniform and equipment needs, adherence of individuals to appearance standards and constant monitoring of work sites and locker rooms for cleanliness and maintenance
  • Improves communication on the tour by conduct of at least semi-annual feedback sessions with a coordination of officers on the tour
  • Results of the exchange of ideas will be reported to the Senior Supervisor
  • Conducts other information sharing sessions
  • Increases personal professional skills by providing input on operational issues, completion of timely and well considered evaluations on subordinates and by taking positive steps in the recognition and resolution of complaints and inequities
  • Responds to and directs security personnel in serious situations maintaining liaison with non-security personnel and ensuring complete reporting and documentation.

SECURITY OFFICER

The Mount Sinai Hospital
05.2016 - 12.2016
  • Screens and controls employee, patient and visitor entering the premises to determine validity for access
  • Conducts building safety patrol to prevent and protect persons and property from theft and unlawful activity
  • Responds to fire alarms, hazards, disasters and other emergencies to assist and maintain crowd control
  • Monitors access, alarm and surveillance cameras to observe and respond to adverse activities
  • Safeguards patient valuables, deceased and found property for retrieval by owner.

Clerk

Kohls
11.2015 - 05.2016
  • Stock shelves, Unload trucks, help out on the floor and registers.

TRANSPORTATION SECURITY OFFICER (TSO)

Transportation Security Administration/Dept of Homeland Sec.
08.2012 - 01.2015
  • Provide security and protection of air travelers, airports and aircraft in a courteous and professional manner
  • Operating screening equipment to identify dangerous objects in baggage, cargo and on passengers, preventing objects being transported onto aircraft
  • Performing pat down searches.

Transportation Security Officer/ Lead Transportation Security Officer

Transportation Security Administration/Dept. of Homeland Sec.
09.2002 - 08.2012
  • Provide security and protection of air travelers, airports and aircraft in a courteous and professional manner
  • Operating screening equipment to identify dangerous objects in baggage, cargo and on passengers, preventing objects being transported onto aircraft
  • Performing pat down searches.

LEAD AGENT - TRACING DEPT. AND JAPANESE IMPORT FREIGHT DEPT.

WORLDWIDE FLIGHT SERVICES
01.2000 - 09.2002
  • Specialized in locating lost cargo
  • Problem solver in specified dept
  • Handled delivery and setup shipments for special clients shipping from Japan
  • Forklift operation
  • Loading/offloading of trucks and trailers
  • Breaking down pallets and skids of boxes.

ASSISTANT MANAGER, PRODUCE DEPT

SCATURROS SUPERMARKET
08.1996 - 12.1999
  • Stock shelves, create orders for supplies and product.

Education

High School Diploma -

Franklin D. Roosevelt High School
Brooklyn, NY
06.1996

Skills

  • Microsoft Word proficiency
  • Self directed
  • Resourceful
  • Professional and Mature
  • Problem solver
  • Computers
  • Working with my hands
  • Working with tools
  • Team Leadership
  • Staff Management
  • Safety and security procedures
  • Staffing and scheduling
  • Security team management

Availability

Immediately

Desiredlocations

  • United States, NY
  • United States, NJ

References

  • Andre Hemsley, 917-982-3235
  • Sergey Zabarin, 917-892-8378
  • Sean Finnerty, 646-785-6824
  • Ken Singh, 848-203-6620
  • Philip Devito, 718-383-1647
  • Jeannie Devito, 718-317-8366

Certification

New York State Security Guard License

Timeline

SECURITY SUPERVISOR

The Mount Sinai Hospital
05.2016 - Current

SECURITY OFFICER

The Mount Sinai Hospital
05.2016 - 12.2016

Clerk

Kohls
11.2015 - 05.2016

TRANSPORTATION SECURITY OFFICER (TSO)

Transportation Security Administration/Dept of Homeland Sec.
08.2012 - 01.2015

Transportation Security Officer/ Lead Transportation Security Officer

Transportation Security Administration/Dept. of Homeland Sec.
09.2002 - 08.2012

LEAD AGENT - TRACING DEPT. AND JAPANESE IMPORT FREIGHT DEPT.

WORLDWIDE FLIGHT SERVICES
01.2000 - 09.2002

ASSISTANT MANAGER, PRODUCE DEPT

SCATURROS SUPERMARKET
08.1996 - 12.1999

High School Diploma -

Franklin D. Roosevelt High School
William Marano