Summary
Overview
Work History
Education
Skills
Timeline
Generic

William Marker

Mays Landing

Summary

Accomplished professional with several years of experience managing daily activities and performance of teams. Veteran in industry with dedication to directing teams by delegating tasks and resolving issues. Expert at leading on-the-job training, mentoring and coaching.

Overview

8
8
years of professional experience

Work History

Team Supervisor

Wawa
Williamstown
2018.08 - Current

Served as a Team Supervisor responsible for overseeing daily shift operations, supporting team members, and ensuring a positive customer experience. Acted as the senior leader on duty, making operational decisions, resolving customer concerns, and maintaining efficient service during high-volume periods. Coordinated staff activities, monitored workflow, and provided coaching and feedback to improve team performance. Maintained compliance with company safety and security standards while managing inventory, vendor deliveries, stock levels, and cash-handling procedures. Consistently worked to create an organized, productive environment that supported both business goals and customer satisfaction.

  • Supervised daily team activities to ensure efficient workflow and collaboration.
  • Assisted in training new team members on operational procedures and safety protocols.
  • Managed inventory by organizing supplies and tracking stock levels effectively.
  • Communicated with team members to coordinate tasks and address concerns promptly.
  • Implemented safety measures to maintain a safe working environment for all staff.
  • Supported leadership in achieving goals by promoting teamwork and morale among staff.
  • Led and managed employees in partnership with other company leaders.
  • Led team by answering questions and solving complex problems daily.
  • Assigned tasks to employees and supervised activities to meet operational needs and boost customer satisfaction.
  • Provided training and support to new employees to ensure they understand their job responsibilities.
  • Evaluated individual team member's performance and provided constructive criticism when necessary.
  • Conferred with management and subordinates to resolve problems or complaints.

Education

Oakcrest High School
Mays Landing, NJ

Skills

  • Team leadership
  • Performance evaluation
  • Safety compliance
  • Inventory management

Timeline

Team Supervisor

Wawa
2018.08 - Current

Oakcrest High School
William Marker