William Marston
University of Georgia
Athens,GA
1
Certification
5
years of professional experience
MIS student at the University of Georgia with experience in technology support and applied coursework in data analysis and machine learning. Interested in how businesses use data and emerging technologies like AI to make smarter decisions, seeking an analyst or business technology role to apply technical and problem-solving skills to real business challenges.
Work History
Classroom Information Technology Support
2 Years 6 Months- Provide first-line technical support for classroom AV/technology issues, resolving problems for faculty during class sessions
- Troubleshoot hardware and software issues via phone and in-person support, escalating complex cases to IT specialists as needed
- Communicate technical solutions clearly to non-technical faculty in a timely manner
Business Development Assistant
2 Months- Observed and supported day-to-day sales operations, including lead management, customer communication, and sales workflow coordination. Assisted with outreach efforts and gained experience understanding how customer data and operational systems contribute to business decision-making and client relationship management.
Head Lifeguard (Beachfront)
1 Year 2 Months- Supervised lifeguard team and ensured safety of guests in a high-traffic environment. Responded quickly to emergencies and enforced safety procedures. Communicated with guests to maintain a safe and positive experience.
Field Construction Assistant
2 Months- Assisted with installation of sunroom structures while following safety and quality standards. Helped prepare job sites, organize materials, and support efficient workflow.
Education
B.B.A. - Management Information Systems
Skills
Technical Support
Communication/Relationship Building
Python
CRM Tools
Data Analysis
Microsoft Excel
SQL
Certification
- Artificial Intelligence in Business, University of Georgia (IP 2026)
- Google Data Analytics, Google - Coursera (IP 2026)
- Python Data Analysis, LinkedIN (2026)
Achievements/Involvement
UGA SalesDawgs (Sales Program), Terry College of Business - Selected as a finalist for the Top Dawg Sales Competition out of over 100 participants. Built B2B sales skills through weekly roleplay scenarios covering discovery, objection handling, and closing.
Timeline
Business Development Assistant
Four Seasons Sunrooms
04.2025 - 06.2025Read More
Classroom Information Technology Support
University of Georgia
02.2024 - CurrentRead More
Field Construction Assistant
Four Seasons Sunrooms
05.2023 - 07.2023Read More
Head Lifeguard (Beachfront)
Callaway Gardens Resort
05.2021 - 07.2022Read More
University of Georgia
B.B.A. from Management Information Systems
Read More