William Masicola

• Assisted clients with activities of daily living, promoting independence and quality of life.
• Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
• Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
• Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.

Biosecurity Officer at the Biosecurity Authority of Fiji: As a Biosecurity Officer, I inspect imported and exported plant products and animal products in Fiji, ensuring compliance with biosecurity regulations to protect local ecosystems..

Dependable professional with a track record of success in the field, attention to detail, and a proactive mindset. Seeks opportunities to improve processes and workflows for the team's benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments.

Diligent Border officer with solid background in customer service. Proven track record of efficiently resolving customer inquiries and maintaining high satisfaction rates. Demonstrated ability to leverage communication and problem-solving skills to enhance customer experience.

Responded to customer requests for products, services, and company information.

Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

Established effective relationships with key stakeholders both internally and externally for increased collaboration opportunities.