William Masih
Summary
Experienced and collaborative professional skilled in meeting needs, improving processes, and exceeding requirements in team environments. Recognized for diligent work ethic, strong communication skills, and effective task prioritization.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Data Analyst
CVS Caremark Health
01.2021 - Current
- Analyzed client benefit data and determine the best strategy based on client needs
- Implemented EZ Query tool to write SQL queries and perform quality assurance tasks
- Validated code accuracy to ensure a non-negative financial impact or client dissatisfaction
- Lead ideation meetings to create new strategies for client deliverables by analyzing and executing medical and non-medical client work requests.
Business Analyst Intern
TRANE
05.2019 - 08.2019
- Created analytical reports, system proposals, analysis modeling, and design modeling
- Used Scrum Framework to provide a flexible and adaptive approach to the tasks
- Helped facilitate sprints and ceremonies resulting in leaned out processes.
Education
Bachelor of Science, Management Information Systems -
University of Texas At Arlington
Arlington, TX12.2019
Skills
- Microsoft Excel
- Data Analysis
- SQL Proficiency
- Tableau
- Procedure Development
- Business Analysis
- Team Collaboration
- Risk Assessment
- Customer Communication
- Stakeholder Communication
- Systems Analysis
- Technical Writing
Certification
- Certified ScrumMaster
- Google Project Manager Certificate
- Google UX Design Professional Certificate
Technicalskills - Frameworktechnologies
- Agile
- SLDC
- Salesforce
- Workday
- RxClaims
- Jira
- EZ Query
Projects
Brand Growth Simulation, 12/2019
Analyst,
Built a social media presence for a brand and analyzed merchandise reports and data, Achieved a 10% increase in revenue after adjusting posting time
CAPSIM Capstone, 12/2019
Chief Information Officer / Program Manager,
Reviewed product performance and lead in strategy ideation to meet new standards, Presented information and data analytics to shareholders and stakeholders, Lead multiple teams to implement proper use of new software tools to track objectives during the critical 12 week business cycle
Timeline
Data Analyst
CVS Caremark Health
01.2021 - Current
Business Analyst Intern
TRANE
05.2019 - 08.2019
Bachelor of Science, Management Information Systems -
University of Texas At Arlington
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