William Mayom
Phoenix,Arizona
Summary
Operations and healthcare professional with over 12 years of experience in behavioral health and food production. Strong background in team leadership, crisis management, and regulatory compliance, complemented by an MBA in Finance. Proven track record of enhancing operational efficiency and ensuring safety in high-stakes environments.
Overview
1
1
Certification
13
13
years of professional experience
Work History
Behavioral Health Technician
Valleywise Healthcare
Phoenix, USA
01.2026 - Current
- Provided direct care in high-acuity psychiatric hospital, ensuring safe therapeutic environment for patients.
- Monitored patient behavior and communicated clinical observations to inform treatment decisions.
- Applied CPI techniques during behavioral emergencies to enhance patient safety. to manage behavioral emergencies.
- Collaborated with multidisciplinary teams to support treatment plans.
- Ensured accurate EHR documentation and compliance with regulatory standards to support quality care.
Behavioral Health Technician
Arizona State Hospital
10.2019 - 11.2025
- Provided compassionate support to patients with complex psychiatric conditions, fostering a therapeutic environment in a secure treatment setting.
- Executed treatment plans through patient monitoring and thorough documentation, ensuring adherence to care protocols.
- Responded to crises using approved intervention and de-escalation techniques.
- Maintained compliance with hospital policies and state regulations.
Behavioral Health Technician
Southwest Behavioral Health
09.2017 - 10.2019
- Supervised patients, intervened in crises, and provided behavioral support to enhance patient safety and well-being.
- Assisted in developing treatment plans, maintaining documentation, and ensuring continuity of care to support patient recovery.
- Promoted safe, structured environment focused on recovery to foster patient progress.
Production Supervisor
Seaboard Foods
10.2013 - 11.2016
- Increased productivity by 50% through process improvements and employee coaching.
- Reduced operational waste by 25% through standardized processes.
- Supervised 25 employees to achieve production, quality, safety, and efficiency targets.
- Trained 30 new employees monthly to enhance onboarding and operational readiness.
- Coordinated production schedules while maintaining accurate production, labor, and quality records.
- Maintained 100% USDA compliance through food safety and regulatory oversight.
Education
Master of Business Administration - Finance
Grand Canyon University
Phoenix, AZBachelor of Science - Global Financial Management
Arizona State University
Tempe, AZSkills
- Crisis intervention
- Behavioral Health
- Patient Care Coordination
- Patient Supervision
- Documentation management
- Electronic Health Records (EHR)
- Regulatory oversight
- Safety compliance
- Cross-Functional Collaboration
- Continuous Improvement
- Process Improvement
- Performance Management
- Team Leadership
- Employee Development
- Data & Patient Outcome Assessment
- Microsoft Office (Excel, Word)
Certification
- Crisis Prevention Intervention (CPI)
- CPR & First Aid
- Food Safety
- Workplace Safety
- Leadership & Supervisory Training
Accomplishments
- 12+ years of healthcare and operations experience.
- 8 years in behavioral health and 4 years in production leadership.
- Increased productivity by 50% and reduced waste by 25%.
- Trained approximately 30 employees per month.
- Maintained 100% USDA inspection compliance.
Timeline
Behavioral Health Technician
Valleywise Healthcare
01.2026 - Current
Behavioral Health Technician
Arizona State Hospital
10.2019 - 11.2025
Behavioral Health Technician
Southwest Behavioral Health
09.2017 - 10.2019
Production Supervisor
Seaboard Foods
10.2013 - 11.2016
Master of Business Administration - Finance
Grand Canyon University
Bachelor of Science - Global Financial Management
Arizona State University