William McCarthy
Edgewater
Summary
Experienced and results-driven professional with expertise in operations management, vendor coordination, and community engagement. Adept at streamlining processes, managing budgets, and fostering strong relationships to ensure efficiency and tenant satisfaction.
Overview
19
19
years of professional experience
1
1
Certification
Work History
IT Manager/Technician
F.D.M.R.V.
01.2020 - 01.2023
- Spearheaded the development of a 60-acre facility, overseeing vendor contracts and project timelines
- Trained staff on property management software, boosting efficiency
- Directed technical troubleshooting and maintained compliance with security protocols
Director
Tyndall Holding Corporation, Victory Casino
01.2013 - 01.2020
- Managed budgets, operations, and team coordination for land services and IT
- Collaborated with departments for operational continuity and crisis management
- Delivered consistent profitability through cost-effective strategies
Sales Manager
BellSouth B.A.P.C.O.
01.2004 - 01.2013
- Led a team of 16 sales representatives, exceeding revenue targets
- Negotiated vendor contracts, reducing expenses and improving profitability
- Enhanced customer retention through superior service and conflict resolution
Education
Bachelor's - Communication, Information Systems
Penn State University
University Park, PASkills
- Budget Management and Financial Oversight
- Vendor and Contractor Coordination
- Customer Relationship Management
- Team Leadership and Development
- Lease Administration and Compliance
- Operational Efficiency and Process Optimization
Certification
- Certified Apartment Manager (CAM), in progress
- Microsoft Certified Systems Engineer (MCSE)
- Basic Electronics Certification (AEC)
Accomplishments
- Developed a training program that increased team productivity.
- Implemented a CRM system to improve analysis and reduce workload.
- Negotiated vendor contracts, achieving significant annual savings.
Timeline
IT Manager/Technician
F.D.M.R.V.
01.2020 - 01.2023
Director
Tyndall Holding Corporation, Victory Casino
01.2013 - 01.2020
Sales Manager
BellSouth B.A.P.C.O.
01.2004 - 01.2013
Bachelor's - Communication, Information Systems
Penn State University
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