William McConnell
Pass Christian,MS
Summary
Dynamic professional with a proven track record in community engagement and report writing, honed at Gulfport Police Department and Down South Landscaping. Expert in fostering positive community relations and adept at managing critical situations with a focus on safety and efficiency. Achieved increased client satisfaction through innovative landscape management, demonstrating strong negotiation skills and physical fitness.
Overview
5
5
years of professional experience
Work History
Community Service Officer
Gulfport Police Department
08.2022 - Current
- Assisted police officers in routine investigations by canvassing areas, collecting and documenting evidence and coordinating community responses.
- Responded to and processed found property calls, logging details and filing required reports for further action.
- Managed administrative tasks effectively, ensuring proper record-keeping, data entry, filing, and report writing were completed accurately and promptly.
- Demonstrated commitment to professional growth by participating in ongoing training and development programs, maintaining up-to-date knowledge of best practices within the field.
- Promoted positive community relations by attending various events as a representative of the police department.
- Contributed to the reduction of traffic accidents through diligent parking enforcement and monitoring of roadways.
- Offered security presence to special events to scan guests, monitor premises and removed unauthorized individuals.
Landscaper
All South Landscaping
02.2021 - 08.2022
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Performed planting, watering, mulching, and edging of lawns.
- Maintained grounds by trimming, weeding, and general clean-up.
- Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
- Managed inventory of tools, equipment, and materials to ensure proper allocation of resources for each project.
- Resolved client concerns promptly by addressing issues professionally and offering viable solutions.
- Coordinated with other landscaping professionals to improve outdoor areas.
- Utilized power tools and landscaping machines to maintain outdoor areas.
Landscape Manager
Down South Landscaping
01.2020 - 08.2021
- Collaborated with architects and construction teams to ensure seamless integration of landscape designs into overall project plans.
- Developed comprehensive landscape plans for various projects, resulting in increased client satisfaction and repeat business.
- Prepared detailed proposals outlining project scope, timeline, and estimated costs, resulting in higher rates of acceptance from potential clients.
- Established strong relationships with vendors, negotiating favorable pricing and securing top-quality materials for each project.
- Communicated with clients to provide price quotes, discuss design needs and schedule work.
- Managed supply inventory and assigned replenishment to team members.
- Adapted daily plans according to weather, staffing levels and client needs to maintain excellent client satisfaction and adhere to timelines.
Education
No Degree - Business Management
Mississippi Gulf Coast Community College
Gulfport, MS05-2025
High School Diploma -
Pass Christian High School
Pass Christian, MS05-2021
Skills
- Report Writing
- Community Engagement
- Physically Fit
- Service Calls
- Community Relations
- Foot patrol
- Emergency Response
- Courtroom Testimony
Accomplishments
- Achieved Employee of The Month by completing Reports and Helping the Community with accuracy and efficiency.
- Supervised team of 18 staff members.
- 7 letters from the Chief of Police for my hard work and diligence to protecting the community
Timeline
Community Service Officer
Gulfport Police Department
08.2022 - Current
Landscaper
All South Landscaping
02.2021 - 08.2022
Landscape Manager
Down South Landscaping
01.2020 - 08.2021
No Degree - Business Management
Mississippi Gulf Coast Community College
High School Diploma -
Pass Christian High School
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