Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

WIlliam MCGUIRE

Coraopolis,PA

Summary

Certified cybersecurity analyst with experience detecting threats and developing security plans. Proficient hardware technician with the aptitude to preform upgrades and repairs to all manner of devices. Diligent professional recognized by peers for my effective problem-solving and collaboration skills. Looking to apply my technical experience to your organization

Overview

7
7
years of professional experience
1
1
Certification

Work History

Independent Technician

Independant
Pittsburgh, Pennsylvania
02.2024 - Current
  • Made use of freelance platforms such as Jobber and Fieldnation
  • Installed and configured POS hardware, including printers, scanners, cash drawers, and monitors.
  • Provided technical support to store personnel regarding POS equipment issues.
  • Responded quickly and effectively to emergencies involving malfunctioning hardware or software.
  • Installed new servers, switches, and other equipment in the data center following best practices.
  • Upgraded internal system components, CPUs, memory, hard drives, and network cables.

Hardware Request Technician

All-Lines Technology (UPMC Contract)
Pittsburgh, PA
11.2023 - 02.2024
  • Made use of Cherwell Service Management to assign computer hardware to UPMC employees at Allegheny County sites
  • Helped to facilitate the completion of several large deployment projects for UPMC hospitals located within the City of Pittsburgh
  • Assisted in coordinating deliveries to various UPMC locations

Imaging Technician

All-Lines Technology (PPS Contract)
Cranberry, PA
09.2023 - 11.2023
  • Utilized Microsoft Intune for the en masse configuration of newly purchased laptop computers for the faculty and students of Pittsburgh Public Schools
  • Responsible for the asset tagging of each unit and cataloging of serial numbers, MAC addresses, asset codes, etc

District Lead Generation Manager

Fluent Solar
09.2022 - 04.2023
  • Lead up the Door to Door Appointment Setter program for Fluent Solar
  • Leads training for new reps
  • Presides over sales meetings
  • Manages payroll for the Pittsburgh office (using Quickbooks Timesheets)
  • Uses Podio CRM to track and monitor the progress of the office
  • Interviewing new candidates (hiring/firing)
  • Cultivates an energy of excitement among the sales people.

Merchandise Representative

Actionlink
02.2022 - 11.2022
  • Low supervision mostly technology-related merchandising role that involves building, and maintaining demo displays inside retail locations
  • Some projects involve data collection in regard to display condition, inventory, etc
  • Examples of Projects: Smartphone display table security retrofit, Media Player Recovery, Retail Mode Laptop configuration, and Tablet endcap refresh.

Field Marketer

Suntuity Solar LLC
06.2021 - 02.2022
  • Door to door appointment generation and roof suitability qualifying for home solar systems.

Landscape Technician

Turfmaster
04.2021 - 06.2021
  • Operating industrial mowers and other heavy-duty commercial landscaping equipment (Seasonal Role).

Amazon Fulfillment Associate/ PIT Operator

Amazon
01.2021 - 04.2021
  • Stowing Amazon products on racking while driving powered industrial equipment.
  • Internal hire from seasonal to full-time

Sort Center Associate

Amazon
08.2020 - 01.2021
  • Sorting and staging packages and pallets.

Furniture Sales Associate

Big Lots
08.2019 - 03.2020
  • Assisting customers in the furniture department as well as walking them through the leasing process.

Sales Associate

Busy Beaver
11.2016 - 09.2018
  • Assisting customers in finding the items that suited their project.

Education

CompTIA CySA+ Certification: Information Security -

Per Scholas Academy
08.2023

High school diploma -

Moon Area High School

Skills

  • Threat Mitigation
  • Firewalls
  • Store Management Experience
  • Logistics
  • Desktop support
  • Software troubleshooting
  • Windows
  • Operating systems
  • Technical Support
  • Troubleshooting
  • Basic printer maintenance (HP, mb replacement, drive replacement, fuser kit install assembly, disassembly)
  • Computer Networking
  • Industrial Equipment Experience
  • Legacy Computer Hardware
  • Strategic planning
  • Data collection

Accomplishments

  • 02/2015, Participated in the 2015 Pennsylvania State finals of the National Geography Bee
  • 06/2018 - 06/2019, Directed the day-to-day operations of the High School GSA

Certification

  • CompTIA CySA+

Timeline

Independent Technician

Independant
02.2024 - Current

Hardware Request Technician

All-Lines Technology (UPMC Contract)
11.2023 - 02.2024

Imaging Technician

All-Lines Technology (PPS Contract)
09.2023 - 11.2023

District Lead Generation Manager

Fluent Solar
09.2022 - 04.2023

Merchandise Representative

Actionlink
02.2022 - 11.2022

Field Marketer

Suntuity Solar LLC
06.2021 - 02.2022

Landscape Technician

Turfmaster
04.2021 - 06.2021

Amazon Fulfillment Associate/ PIT Operator

Amazon
01.2021 - 04.2021

Sort Center Associate

Amazon
08.2020 - 01.2021

Furniture Sales Associate

Big Lots
08.2019 - 03.2020

Sales Associate

Busy Beaver
11.2016 - 09.2018

CompTIA CySA+ Certification: Information Security -

Per Scholas Academy

High school diploma -

Moon Area High School

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WIlliam MCGUIRE