WILLIAM MCKEE
Clifton,VA
Summary
Highly dedicated and proactive graduate seeking a position in the field of environmental sustainability. Eager to apply knowledge and skills to promote sustainable practices and mitigate environmental impacts. Known for being hardworking, strong communicator, adept client management, dependable, and possessing excellent creative and people management skills. Demonstrates strong levels of initiative and maintains a punctual and collaborative mentality.
Overview
7
7
years of professional experience
Work History
Experience Account Manager
The Roscrea Group, LLC
06.2019 - Current
- Delivered exceptional customer service, catering to clients' needs and objectives effectively
- Elevated customer satisfaction through innovative problem-solving, resulting in an improved overall experience
- Gained proficiency in commercial advertising production tasks and provided valuable assistance to producers across various client shoots
- Exemplified seamless teamwork, ensuring timely accomplishment of project deliverables, solution development, and deadline adherence
- Collaborated in developing studio and field production capabilities while learning commercial advertising production tasks.
On Site Supervisor
Arrow Contracting, LLC
06.2020 - 09.2022
- Provided effective leadership and supervision to a team of maintenance staff, ensuring their adherence to safety protocols and work standards
- Assigned tasks and guided team to ensure efficient and productive operations
- Oversaw maintenance and repair activities for buildings, preventive maintenance, and timely repairs conducted to ensure the building's functionality and safety
- Received and prioritized work orders from tenants or property management and ensured prompt completion while maintaining detailed records of work orders, progress, and resolution.
Dog Walker, Fair Fax Pet Care LLC
01.2017 - 07.2021
- Increased customer repeat business by 125%
- Passed security background check to access clients’ homes
- Built communication skills at an appropriate pace for breed, age, and abilities to offer endurance-building jogs for athletic dogs and gentler walks for smaller, special needs or geriatric dogs
- Scheduled services and collected payments, kept an accurate daily log of time spent with dogs, provided excellent customer service with clear communication about lodging, grooming and daily care services.
Education
Bachelor of Arts - Environmental And Sustainability Studies
George Mason University
Fairfax, VA12.2023
Skills
- MS Office: Word, PowerPoint, Excel
- Creative Concepting: Skilled in developing creative ideas and concepts to communicate environmental messages effectively and engage stakeholders
- Communication: Excellent verbal and written communication skills, with ability to convey complex environmental concepts clearly and compellingly
- Client Management: Experienced in managing client relationships, ensuring excellent service delivery, and fostering long-term partnerships
- Teamwork: Collaborative and team-oriented mindset, adept at working effectively with diverse teams to achieve shared goals
- Time Management: Strong attention to detail, capable of prioritizing tasks, and meeting deadlines
Timeline
On Site Supervisor
Arrow Contracting, LLC
06.2020 - 09.2022
Experience Account Manager
The Roscrea Group, LLC
06.2019 - Current
Dog Walker, Fair Fax Pet Care LLC
01.2017 - 07.2021
Bachelor of Arts - Environmental And Sustainability Studies
George Mason University
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