Summary
Overview
Work History
Education
Skills
Timeline
Generic

William mcmullen jr

mercersburg

Summary

Dynamic Splicing Manager with proven expertise in team leadership, decision-making, and staff training. Successfully managed crucial upgrade projects, ensuring efficiency and high-quality customer service.

Overview

26
26
years of professional experience

Work History

Splicing Manager

PENTA Communications
Allentown, PA
03.2025 - 03.2026

Managed and trained splicers on a complete 1.2 GIG upgrade for Astound (RCN). Also took on the responsibility of creating and upgrading existing As Built Maps, as well as overseeing field work and assisting with trouble shooting issues.

Fiber Manager

Communications Construction Group LLC
Hagerstown, MD
03.2024 - 03.2025

Managed fiber splicers, assigned work on daily basis. designed and build fiber matrix for customers fiber to the home project.

Coax Splicer /Production Supervisor

Communications Construction Group LLC
10.1999 - 03.2025

During the past 25 years I worked on and off with CCG as a Splicer and supervisor. During those years I have trained more than 50 splicers, most of which were field trained, however I have had multiple classroom training classes when there were to many new hires to train in the field 1 on 1.

Coax Splicing Manager

Communications Construction Group LLC
Harrisburg, PA
06.2021 - 03.2024

Managed and trained new hire splicers for CCG on multiple tier 2 tier 3 Comcast projects in the Keystone region and Pittsburg area. Job included assigning of work, distribution of materials, researching and handing out fiber work for node installations and supervising in the field with splicers.

Education

High School Diploma -

Mount Union Area High School
Mount Union, PA
06-1980

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Staff training and development
  • Task delegation
  • Goal setting
  • Relationship building
  • Customer relationship management (CRM)
  • Documentation and reporting

Timeline

Splicing Manager

PENTA Communications
03.2025 - 03.2026

Fiber Manager

Communications Construction Group LLC
03.2024 - 03.2025

Coax Splicing Manager

Communications Construction Group LLC
06.2021 - 03.2024

Coax Splicer /Production Supervisor

Communications Construction Group LLC
10.1999 - 03.2025

High School Diploma -

Mount Union Area High School