Summary
Overview
Work History
Education
Skills
Working out
Timeline
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William Merchant

Sacramento,CA

Summary

Proactive Team Member with comprehensive experience in maintaining organized and safe work areas, quickly mastering tasks, and providing exceptional customer service. Skilled in inventory management, cash handling, and resolving complex customer issues to boost satisfaction. Bringing strong problem-solving abilities and a collaborative approach to enhance team performance.

Overview

2
2
years of professional experience

Work History

Team Member

Target
05.2024 - Current
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Worked different stations to provide optimal coverage and meet production goals.

Associate

In N Out Burger
02.2023 - 07.2024
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
  • Improved reporting accuracy, implementing new data management system.
  • Increased customer satisfaction with thorough product demonstrations and personalized advice.
  • Managed efficient cash register operations.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.

Education

Bachelor of Science - Biological Sciences

Sacramento State University
Sacramento
05.2028

High School Diploma -

Impact Academy Of Arts & Technology
Hayward, CA
06.2024

Skills

  • Customer Service
  • Positive Attitude
  • Teamwork and Collaboration
  • Problem-Solving
  • Cash Handling
  • Cleaning
  • Flexible Schedule
  • Collaboration and Teamwork
  • Leadership Qualities

Working out

I like to workout at the most six days a week to try and get the most that I can from all workouts every week. I find working out to be therapeutic to my whole being so seeing that as it is, I'm also very compliant on making sure that health is always taken care of especially when it doesn't feel as much is happening.

Timeline

Team Member

Target
05.2024 - Current

Associate

In N Out Burger
02.2023 - 07.2024

Bachelor of Science - Biological Sciences

Sacramento State University

High School Diploma -

Impact Academy Of Arts & Technology

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William Merchant