William Miller
Goldsboro
Summary
Dynamic and detail-oriented professional with extensive experience at Southco Distributing, excelling in warehouse safety and effective communication. Proven track record in optimizing inventory processes and enhancing team collaboration, resulting in improved efficiency. Skilled in forklift operation and committed to maintaining high-quality standards in all tasks.
Professional sales expert with experience in hardware retail. Proven ability to drive sales, support team collaboration, and adapt to changing market conditions. Skilled in customer service, product knowledge, and inventory management. Reliable team player focused on achieving results.
Overview
16
16
years of professional experience
Work History
Receiving Associate
Southco Distributing
Goldsboro, NC
12.2025 - Current
- Received and inspected incoming shipments for accuracy and quality standards.
- Organized and maintained inventory storage areas to optimize space efficiency.
- Operated warehouse equipment, including forklifts and pallet jacks, ensuring safety protocols were followed.
- Assisted in processing returns and damaged goods in accordance with company policies.
- Collaborated with team members to streamline receiving processes and reduce delays.
- Recorded shipment details in inventory management systems for accurate tracking.
- Conducted regular audits of received merchandise to identify discrepancies or issues promptly.
- Communicated effectively with suppliers regarding shipment schedules and product inquiries.
Hardware Sales Associate
Tarheel Hardware and Building Supplies
Beulaville, NC
04.2016 - 07.2017
- Assisted customers in selecting appropriate hardware and building supplies for projects.
- Maintained organized displays to enhance product visibility and accessibility.
- Processed transactions efficiently using point-of-sale systems, ensuring accuracy.
- Provided product knowledge to customers, enhancing their purchasing decisions.
- Collaborated with team members to replenish stock levels and manage inventory.
- Trained new associates on store policies, product lines, and customer service standards.
- Resolved customer inquiries and issues promptly to ensure satisfaction.
- Assisted customers in selecting the appropriate hardware products for their specific needs, resulting in higher customer satisfaction.
- Utilized expert knowledge of hardware products to educate both customers and fellow associates on product offerings.
- Maintained a clean and organized store environment at all times, promoting a positive shopping experience for customers.
Hydraulic Mechanic
Precision Hydraulic Cylinders, Inc
Beulaville, NC
08.2015 - 06.2017
- Diagnosed hydraulic system malfunctions to enhance operational efficiency.
- Assembled and tested hydraulic cylinders to meet quality standards.
- Performed routine maintenance on hydraulic equipment, ensuring optimal performance.
- Collaborated with team members to streamline repair processes and reduce downtime.
- Maintained accurate records of repairs and maintenance activities for compliance purposes.
- Optimized workflow by maintaining an organized workspace, ensuring easy access to necessary tools and parts while minimizing hazards.
Elevator Mechanic
Residential Elevators
Tallahassee, FL
09.2009 - 06.2015
- Installed and maintained elevator systems, ensuring optimal performance and safety compliance.
- Diagnosed mechanical issues using advanced troubleshooting techniques to minimize downtime.
- Conducted routine inspections, identifying potential hazards and implementing corrective measures promptly.
- Collaborated with team members to streamline maintenance procedures, enhancing workflow efficiency.
- Provided training and mentorship to junior mechanics on equipment operation and safety protocols.
- Assisted in the development of preventative maintenance schedules to prolong elevator lifespan and reliability.
- Updated technical documentation to reflect system modifications and improvements accurately.
- Responded swiftly to emergency repair calls, restoring service with minimal disruption to users.
- Coordinated with manufacturers to stay updated on the latest technical advancements, improving overall service quality and customer satisfaction.
- Installed new elevator systems in accordance with industry standards and local regulations, ensuring safe and reliable operation.
- Provided exceptional customer service by addressing client concerns promptly while maintaining a professional demeanor.
- Collaborated effectively with team members, sharing knowledge and expertise to improve overall team performance.
- Enhanced elevator safety by conducting thorough inspections and identifying necessary repairs.
- Increased equipment lifespan by performing regular lubrication procedures according to manufacturer guidelines.
- Upgraded outdated elevator components with modern alternatives for improved performance and energy efficiency.
- Maintained detailed records of all services performed, ensuring accurate documentation and easy reference for future needs.
- Managed inventory of replacement parts, tools, and supplies to ensure availability during routine checks or emergency repairs.
Education
High School Diploma -
East Duplin High School
Beulaville, NC05-2003
Skills
- Warehouse safety
- Scheduling
- Loading and unloading
- Shipping procedures
- Receiving reports
- Pallet jack use
- Barcode scanner use
- Forklift operation
- Package handling
- Teamwork and cooperation
- Self-motivated and independent
- Shipping and receiving
- Relationship building
- Time management
- Interpersonal skills
- Punctual and reliable
- Records management
- Attention to detail
- Effective communication
- Organization and prioritization
- Data entry
Timeline
Receiving Associate
Southco Distributing
12.2025 - Current
Hardware Sales Associate
Tarheel Hardware and Building Supplies
04.2016 - 07.2017
Hydraulic Mechanic
Precision Hydraulic Cylinders, Inc
08.2015 - 06.2017
Elevator Mechanic
Residential Elevators
09.2009 - 06.2015
High School Diploma -
East Duplin High School