William Mills
Customer Service Rep
Nashville,TN
Summary
Dynamic executive with proven expertise in organizational leadership and business development, having directed strategic initiatives at Kirkland Mills Foundation. Excelled in strengthening stakeholder relationships and enhancing revenue generation. Adept at risk management and public relations, driving measurable success and operational excellence. Recognized for negotiating collaborations that expanded organizational reach by 30%.
Overview
12
12
years of professional experience
Work History
CEO/director
Kirkland Mills Foundation
04.2015 - Current
- Directed organizational strategy aligned programs, partnerships, and resources with foundation mission.
- Led executive planning, translating board priorities into operational goals and measurable initiatives.
- Oversaw budgets, financial stewardship, and resource allocation across foundation activities.
- Strengthened stakeholder relationships with donors, community partners, and governing leaders.
- Negotiated collaborations and funding opportunities to expand organizational reach.
- Established foundational processes for business operations.
- Negotiated favorable contracts with suppliers and vendors, ensuring cost-effective procurement processes.
Head Chef
Creative Dining Service
03.2023 - 09.2026
- Directed daily kitchen operations, maintaining consistent food quality and service standards.
- Planned menus aligned with dietary needs, production capacity, and guest expectations.
- Coordinated food preparation, line execution, and timely meal presentation.
- Trained kitchen staff on recipes, sanitation procedures, and portion control.
- Ensured optimal food quality and safety, rigorously adhering to health and sanitation guidelines.
- Worked closely with front-of-house staff to facilitate excellent customer service.
- Modified recipes to accommodate dietary restrictions and allergies.
- Developed new recipes and flavor combinations to enhance customer dining experience.
UPS Driver Helper
UPS United Parcel Service
07.2020 - 05.2023
- Assisted driver with package delivery, loading, and unloading along assigned route.
- Carried packages to residences and businesses while following UPS delivery procedures.
- Organized parcels in vehicle to support efficient route sequencing and faster stops.
- Verified delivery instructions and handled shipments with care to prevent damage.
Education
Music Business
Belmont University
Nashville, TNSkills
Organizational leadership
Executive leadership
Risk management
Staff management
Public relations
Revenue generation
Business development
Relationship management
professional musician, and producer
I am also a professional musician and have toured with several professional bands during my career in music…
Timeline
Head Chef
Creative Dining Service
03.2023 - 09.2026
UPS Driver Helper
UPS United Parcel Service
07.2020 - 05.2023
CEO/director
Kirkland Mills Foundation
04.2015 - Current
Music Business
Belmont University