Summary
Overview
Work History
Education
Skills
Timeline
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William Newman

Marietta,Ohio

Summary

Results-driven Inside Sales Support Specialist with a strong focus on solution selling, customer relationship management, and sales analytics. Proven ability to enhance client satisfaction and resolve technical issues efficiently.

Overview

20
20
years of professional experience

Work History

Inside Sales Support Specialist

Applied Thermal Systems
Chattanooga, Tennessee
11.2007 - 08.2025
  • Assisted the sales engineering team for Chromalox, a process heater and controls manufacturer, by utilizing a solution-based approach to meet customer expectations.
  • Created proposals from specifications, drawings and customer's budget constraints.
  • Executed regular follow-up calls with clients to confirm satisfaction with provided solutions.
  • Maintained customer database using CRM software for accurate records.
  • Facilitated resolution of production and installation issues by liaising between manufacturing and end users through team meetings.

Sales Executive

Fast Design Technologies
Chattanooga, Tennessee
08.2005 - 09.2007
  • Exceeded sales goals using consultative sales talents and effectively explaining programs and services to generate interest.
  • Conducted market research to uncover new sales opportunities and identify emerging trends.
  • Conducted market research to uncover new sales opportunities and identify emerging trends.
  • Led Team Meetings to C-Level contacts showcasing Engineering Design Software capabilities and ROI results.

Education

Engineering Technology

Chattanooga State Community College
Chattanooga, TN
04-2004

Bachelor of Science - Sales/Marketing

University of Tennessee
Chattanooga, TN
12-1979

Skills

  • Solution selling
  • Sales analytics
  • Sales documentation
  • Customer relationship management
  • Customer databases
  • Technical troubleshooting
  • Problem solving
  • Conflict resolution

Timeline

Inside Sales Support Specialist

Applied Thermal Systems
11.2007 - 08.2025

Sales Executive

Fast Design Technologies
08.2005 - 09.2007

Engineering Technology

Chattanooga State Community College

Bachelor of Science - Sales/Marketing

University of Tennessee

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William Newman