Knowledgeable about customer relationship management, workflow optimization and reporting. Seeking to leverage networking capabilities and opportunities to contribute to the success of personal growth.
Overview
5
5
years of professional experience
1
1
Certification
Work History
E-commerce management
Family Members
01.2021 - 12.2022
Managing data for a private e-commerce service
Developed and maintained courteous and effective working relationships.
Strengthened communication skills through regular interactions with others.
Proved successful working within tight deadlines and a fast-paced environment.
Receptionist
Sunray Nail Salon Co.
01.2021 - 08.2022
Working front desk to check out customers
Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
Scheduled meetings and client appointments for nail technicians.
Reduced incoming call response time by implementing an effective call routing system.
Paid Caregiver
Private Care
01.2018 - 01.2021
Babysitting for family and friends kids ranging from ages 8-11
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Entrusted to handle confidential and sensitive situations in professional matter.
Maintained strong connections within caregiver community to gain continuous knowledge.
Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Education
High School Diploma -
PAETOW HIGH SCHOOL
Katy, TX
05.2024
Skills
Bilingual Communication in Vietnamese/English
Effective leadership skills, easy adaptability, and quick negotiation making
Maintain understanding of discretion when dealing with sensitive topics
Management skills and experience with other team members
Strong communication skills, strong team collaboration
First Aid/CPR CERTIFIED VALID UNTIL 2/28/26
Accomplishments
A/B Honor Roll 2018/2019
STAAR ACHIEVEMENT AWARD 2018 (Texas STAAR Student Award Spanish I)
A Celebration of Achievement award PAETOW 2021 (Commended Student All Academics)
Varsity Athlete Swim Award 2020
Curricular Volunteer Work
Paetow Varsity Swim Athlete
Member of Soaring Phoenix Dragon and Lion Dance Association 501c Non Profit Organization
Huong Dao Viet Nam - Vietnamese Scout Training Leadership Program (Current Occupation)
References
KHOA PHAM, Former Vice President of Market Development and Strategy, BOP Technologies, (281) 650-9197
ALETHA WILLIAMS, Educator Professor, Texas Tech, (281) 234-5113
Affiliations
Member of Soaring Phoenix Lion & Dragon Dance Organization 501(c)
Member of Houng Dao Viet Nam (Vietnamese Scout Organization)