Knowledgeable about customer relationship management, workflow optimization and reporting. Seeking to leverage networking capabilities and opportunities to contribute to the success of personal growth.
Overview
4
4
years of professional experience
Work History
Sales Associate
Sun & Ski Sports
05.2024 - 02.2025
Ranked as a Top 30 Sales Associate company-wide, consistently exceeding sales targets.
Achieved over $600,000 in personal sales, showcasing exceptional customer engagement and product knowledge.
Developed strong interpersonal skills by effectively communicating and building rapport with clients of all ages and backgrounds.
E-commerce management
Vietnam Partners
02.2021 - 12.2022
Managing data for a private e-commerce service
Developed and maintained courteous and effective working relationships.
Strengthened communication skills through regular interactions with others.
Proved successful working within tight deadlines and a fast-paced environment.
Receptionist
Sunray Nail Salon Co.
04.2021 - 08.2022
Working front desk to check out customers
Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
Scheduled meetings and client appointments for nail technicians.
Reduced incoming call response time by implementing an effective call routing system.
Education
High School Diploma -
PAETOW HIGH SCHOOL
05.2024
Skills
Bilingual Communication in Vietnamese/English
Effective leadership skills, easy adaptability, and quick negotiation making
Management skills and experience with other team members and work clients
Strong communication skills, strong team collaboration
Affiliations
Member of Soaring Phoenix Lion & Dragon Dance Organization 501(c)
Member of Houng Dao Viet Nam (Vietnamese Scout Organization)
GTI (GLOBAL TALENT IMPACTs) Intern Cord.
References
KHOA PHAM, Former Vice President of Market Development & Strategy, (281) 650-9197
ALETHA WILLIAMS, Educator Professor, Texas Tech, (281) 234-5113