William Norman
Easthampton,MA
Summary
Multi-talented Production Management knowledgeable about equipment operation, quality standards and safety hazards. Steps easily into any production position and works hands-on with team members in need of improvement. Versed in documentation, compliance and scheduling.
Overview
15
15
years of professional experience
Work History
Area Manager
US Tsubaki
Chicopee, MA
02.2023 - Current
- Coordinated production requirements with material handling and staffing functions.
- Supported safety programs to reduce and eliminate employee injuries.
- Established and updated production schedules to meet changing demands.
- Completed production plans by scheduling and assigning personnel, revising schedules and establishing priorities.
- Reviewed staffing needs to ensure adequate coverage at all times in stores.
- Investigated customer complaints promptly, identified root causes and implemented corrective actions.
Plant Manager
Bi-Qem
Florence , MA
03.2022 - 01.2023
- Gave direction and leadership to all levels of employees and managers.
- Improved workflow processes to maximize efficiency and enhance operations.
- Adjusted and improved processes to maximize efficiency.
- Increased plant safety by implementing proactive strategies and well-structured training.
- Eliminated materials waste and unnecessary labor hours to reduce costs.
- Managed areas of manufacturing, safety, inventory control and process implementation.
Production Supervisor
CRRCMA
Springfield, MA
08.2020 - 02.2022
- Delegated tasks to employees and monitored accurate and timely completion of tasks to meet project milestones.
- Monitored equipment, checked supplies and coordinated manpower to meet expected demand.
- Established and updated production schedules to meet changing demands.
- Maintained top-notch quality control standards and eliminated downtime to maximize revenue.
- Promoted employee safety awareness based on understanding of regulatory mandates and organizational best practices.
Production Supervisor
Callaway Golf
Chicopee, MA
04.2018 - 08.2020
- Monitored equipment, checked supplies and coordinated manpower to meet expected demand.
- Established and updated production schedules to meet changing demands.
- Reviewed individual employee performance to correct issues and enhance productivity.
Production Supervisor
Bimbo bakery
Chicopee, MA
04.2015 - 04.2018
- Reviewed and followed pick sheets to prepare, pack and scan orders.
- Received, shipped, loaded and unloaded baked goods.
- Supervised pickup and delivery schedule to monitor business and maintain accuracy rate.
- Updated tracking system to enhance operations.
Expeditor/Supervisor
WEPCO
Westfield , MA
03.2010 - 04.2015
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Juggled multiple projects and tasks to ensure high quality and timely delivery.
- Prioritized and organized tasks to efficiently accomplish service goals.
Education
High School Diploma -
West Springfield High School
West Springfield, MA06.2001
Completion Certificate - Leadership Training
Employers Association of The North East
Agawam, MASkills
- Production target management
- Project management
- Workflow Optimization
- Quality control
- 5S understanding
- Work ethic
- Team building
- Multitasking
- Six Sigma understanding
- Safety management
Timeline
Area Manager
US Tsubaki
02.2023 - Current
Plant Manager
Bi-Qem
03.2022 - 01.2023
Production Supervisor
CRRCMA
08.2020 - 02.2022
Production Supervisor
Callaway Golf
04.2018 - 08.2020
Production Supervisor
Bimbo bakery
04.2015 - 04.2018
Expeditor/Supervisor
WEPCO
03.2010 - 04.2015
High School Diploma -
West Springfield High School
Completion Certificate - Leadership Training
Employers Association of The North East