William Odhiambo
BANKER
Walterboro,SC
Summary
Empathetic and open-minded, with good verbal and interpersonal skills, able to work within deadlines. Also a team player fully committed to implementing change through coordination and good analytical skills. Proactive and capable of using my own initiative to innovate. Versatile and learn new skills swiftly and driven by high sense of integrity and work ethic.
OBJECTIVES
1. To be part of the creation of ideas that increase and improve the efficiency of the institution and better the lives of the beneficiaries
2. To carry out my duties and responsibilities in a way that improves the lives of beneficiaries within and around their areas of operations
Overview
6
6
years of professional experience
1
1
Certification
Work History
Banker
COOPERATIVE BANK OF KENYA
2022.04 - 2024.05
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Developed and maintained strong customer relationships, providing exceptional service and advice.
- Maintained strict compliance with all banking regulations, ensuring a secure and trustworthy environment for clients.
- Delivered exceptional customer service, addressing concerns promptly and professionally to ensure client satisfaction.
- Educated customers on features and benefits of banking products and services.
- Balanced teller drawers and ATM cash.
- Managed escalated phone calls by applying conflict resolutions skills and extensive knowledge of bank policies, products, and services.
- Streamlined operations, implementing efficient processes to improve overall productivity and performance.
Teacher's Assistant
BARDING HIGH SCHOOL
2019.05 - 2022.02
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Supported student learning objectives through personalized and small group assistance.
- Worked with lead teacher to monitor class schedule and take attendance.
- Graded assignments and reported individual progress to teacher.
Intern
MASENO SCHOOL
2018.05 - 2018.08
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Analyzed problems and worked with teams to develop solutions.
Volunteer
MAMA SARAH OBAMA FOUNDATION
2018.05 - 2018.07
- Assisted with special events and donation programs from Maseno School students to charity at the foundation for orphaned children supported by the foundation
- Maintained clean, neat, and operational facilities to serve program needs during open days organized by the Mama Sarah Obama Foundation for orphaned children
- Supported engaging, fun, and smooth-running events by helping with organization like biking, running sacks, balancing water buckets with orphaned children supported by the foundation
Education
Bachelor of Arts - EDUCATION ARTS
UNIVERSITY OF NAIROBI
NAIROBI, KE12.2018
High School Diploma -
CHULAIMBO SECONDARY SCHOOL
KISUMU, KENYA11.2010
Skills
1. Strong attention to detail which is necessary to carry out given tasks
2. Empathy to sick and aged groups of people
3. Excellent interpersonal skills with everyone I interact with to create a warm environment for discussions
4. Proper record keeping to follow up on work under process
5. Proper hygiene at work and at home to maintain good health
Certification
- BACHELORS OF EDUCATION(ARTS)
Referees
1. KEVIN OTIENO WADUNGA
SUPERVISOR AT CO-OPERATIVE BANK OF KENYA
TEL: 0723381343
EMAIL: WADUNGAKEVIN@GMAIL.COM
2. DR. COLLINS OWEK
SENIOR LECTURER AT THE UNIVERSITY OF NAIROBI
TEL: 0721492984
EMAIL: COLLINS.OWEK@GMAIL.COM
Languages
English
Professional Working
Swahili
Professional Working
Timeline
Banker
COOPERATIVE BANK OF KENYA
2022.04 - 2024.05
Teacher's Assistant
BARDING HIGH SCHOOL
2019.05 - 2022.02
Intern
MASENO SCHOOL
2018.05 - 2018.08
Volunteer
MAMA SARAH OBAMA FOUNDATION
2018.05 - 2018.07
Bachelor of Arts - EDUCATION ARTS
UNIVERSITY OF NAIROBI
High School Diploma -
CHULAIMBO SECONDARY SCHOOL
- BACHELORS OF EDUCATION(ARTS)
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