Summary
Overview
Work History
Education
Skills
Timeline
Generic

William Ortiz

Lakeland

Summary

Overall if your looking for an All around worker im your Guy! I work amazingly with team members and I give excellent customer service, im always looking to strive for the best and to be the best I bring a lovely friendly and welcoming environment that you can’t find in everyone!

Overview

2
2
years of professional experience

Work History

Barista

Starbucks, Barista
06.2025 - 09.2025
  • Prepared high-quality beverages following standardized recipes and customer preferences.
  • Provided exceptional customer service by engaging with customers and addressing inquiries.
  • Maintained cleanliness and organization of workspace to ensure a safe environment.
  • Operated espresso machines and brewing equipment with proficiency to enhance workflow efficiency.
  • Collaborated with team members to optimize service speed during peak hours, improving overall customer satisfaction.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.

Team Member

BrickHouse Inc
10.2023 - 05.2025
  • Assisted team members with daily operational tasks to ensure smooth workflow.
  • Learned and applied safety protocols while handling tools and equipment.
  • Supported inventory management by organizing stock and maintaining cleanliness.
  • Collaborated with colleagues to enhance overall team efficiency and productivity.
  • Constant Fast pace environment
  • Worked in the Back of House Kitchen

Education

High School Diploma -

George Jenkins Highschool
Lakeland, FL

Skills

  • Time management
  • Friendly and outgoing
  • Attention to detail
  • Team player
  • Opening and closing duties
  • Cleanliness
  • Exceptional customer service
  • Team leadership
  • Order taking
  • Adaptive and creative
  • Cash register operation
  • Espresso machine operation
  • Safe food handling
  • Beverage preparation
  • Excellent memory
  • Safe food handling practices

Timeline

Barista

Starbucks, Barista
06.2025 - 09.2025

Team Member

BrickHouse Inc
10.2023 - 05.2025

High School Diploma -

George Jenkins Highschool

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