William Pence
Cummins
New Glarus,WI
9
years of professional experience
Results-driven Operations Team Manager with a proven track record of enhancing operational efficiency and ensuring health and safety compliance. Skilled in problem-solving and deadline management, driving continuous improvement initiatives that lead to measurable quality enhancements.
Work History
Operations Team Manager
4 Years 11 Months- Streamlined operational processes to enhance efficiency and reduce delays in product delivery.
- Developed training programs for new hires, fostering skill development and team cohesion.
- Conducted regular audits of operational procedures, maintaining compliance with industry standards and regulations.
- Oversaw daily operations, ensuring timely completion of tasks while maintaining exceptional quality standards.
- Established performance metrics to track progress, identify trends, and inform data-driven decision-making processes.
- Collaborated with cross-functional teams to achieve shared business objectives and drive company growth.
- Delivering regular feedback to direct reports as well as mid-year and end of year performance evaluations.
- Handling disciplinary actions, hiring and firing of employees.
Operations Team Lead
2 Years 2 Months- Oversaw daily operations to ensure workflow efficiency and adherence to safety protocols.
- Led cross-functional teams in implementing process improvements, enhancing overall productivity.
- Mentored junior team members, fostering skills development and promoting a collaborative work environment.
- Built daily production schedules.
- Trained new employees on company policies, procedures, and best practices to facilitate their rapid integration into the team.
- Maintained high levels of employee morale through effective communication, recognition, and coaching initiatives.
- Assisted upper management in developing long-term strategic plans for departmental growth and success.
- Assisted in recruiting, hiring and training of team members.
Operations Team Coordinator
1 Year 7 Months- Assisted the team lead with planning the daily production schedule.
- Assigned team members to daily tasks.
- Worked with team members on their development, helping build a strong and efficient team.
- Helped as needed working on the production line with various tasks including welding, assembling, rework and staging parts to ensure efficiency and quality.
- Worked with cross functional teams to resolve issues with processes. materials flow, mechanical issues and safety issues.
Welder
8 Months- Operated MIG and TIG welding equipment to fabricate components efficiently.
- Interpreted blueprints and technical drawings to ensure precision in welds.
- Conducted routine inspections of welds for quality assurance and compliance.
- Collaborated with production teams to optimize workflow and reduce downtime.
- Troubleshot welding equipment issues, minimizing repair time and costs.
- Maintained clean working environment by consistently organizing tools and equipment, promoting workplace safety.
- Inspected welds and checked critical measurements to meet specifications.
- Operated hoists, cranes, and power tools to dismantle equipment to find and remove defective parts.
Education
High School Diploma
Skills
Operational efficiency
Training and mentoring
Deadline management
Staff development
Problem-solving
Conflict Resolution
Planning and implementation
Team leadership
Decision-making
Health and safety compliance
Timeline
Operations Team Manager
Cummins
11.2021 - CurrentRead More
Operations Team Lead
Cummins
09.2019 - 11.2021Read More
Operations Team Coordinator
Cummins
02.2018 - 09.2019Read More
Welder
Cummins
06.2017 - 02.2018Read More
Pecatonica Area High School
High School Diploma
Read More