WILLIAM PEREZ
Los Angeles,CA
Summary
Dynamic Service Foreman at Weathershield Roofing, adept at enhancing operational efficiency and customer satisfaction. Expert in tool management and team collaboration, I successfully streamlined repair processes, boosting productivity and fostering a positive workplace culture. Committed to safety compliance, I trained employees effectively, ensuring high-quality standards and strong client relationships.
Overview
9
9
years of professional experience
Work History
Service Foreman
Weathershield Roofing
03.2016 - 03.2025
- Supervised daily roofing operations, ensuring adherence to safety protocols and quality standards.
- Coordinated project schedules, optimizing workflow efficiency among team members and subcontractors.
- Trained new employees on equipment usage and safety procedures, enhancing team competency.
- Conducted regular site inspections to identify issues and implement corrective measures promptly.
- Collaborated with management to develop process improvements, increasing productivity across roofing projects.
- Managed inventory of materials and tools, maintaining adequate stock levels for ongoing projects.
- Resolved customer inquiries effectively, fostering positive relationships and enhancing service satisfaction.
- Streamlined repair processes by implementing efficient diagnostic procedures and troubleshooting techniques.
- Maintained a safe working environment for all team members through consistent enforcement of safety protocols and regular training sessions.
- Managed warranty claims for customers in a timely manner, ensuring accurate documentation of repairs completed under warranty coverage conditions.
- Increased customer satisfaction by addressing and resolving service-related issues promptly and efficiently.
- Strengthened employee morale through open communication channels, creating an inclusive workplace culture that valued individual contributions.
- Partnered with vendors and suppliers to negotiate favorable pricing for parts and services, contributing to cost savings for the company.
Education
No Degree -
Locke High School
Los Angeles, CASkills
- Tool management
- Task delegation
- Scheduling coordination
- Estimating costs
- Installation procedures
- Teamwork
- Problem-solving
- Customer service
- Skilled maintenance and repair
- Time management
- Attention to detail
- Leadership skills
- Problem-solving abilities
- Tools and equipment maintenance
- Multitasking
- Dependable and consistent
- Multitasking Abilities
- Reliability
- Excellent communication
- Troubleshooting skills
- Organizational skills
- Team collaboration
- Active listening
- Effective communication
- Hand and power tool operation
- Adaptability and flexibility
- Job prioritizing
- Decision-making
- Employee safety training
- Safety compliance
- Relationship building
- Customer relations
- Operational efficiency
- Team building
- Visual inspection
- Task prioritization
- Employee motivation
- Safety standards
- Worker training
- Professionalism
- Quality control
- Schedule management
- Strategic planning
- Work area inspection
- Maintenance scheduling
- Workflow management
- Continuous improvement
- Inventory management
- Preventive Maintenance
Languages
Spanish
Full Professional
Timeline
Service Foreman
Weathershield Roofing
03.2016 - 03.2025
No Degree -
Locke High School