Dynamic sales associate with proven expertise at Aroma Cannabis, excelling in customer service and team collaboration. Recognized for enhancing customer satisfaction and driving repeat business through effective problem-solving and POS system operation. Committed to maintaining high standards of organization and cleanliness, contributing to a positive shopping experience.
Work History
Indoor Cannabis Cultivator
5 Months
SkyWorld | 05.2026 - Current
Cultivated diverse strains using advanced horticultural techniques to optimize growth and yield.
Monitored environmental conditions, adjusting factors to maintain optimal plant health and productivity.
Implemented integrated pest management strategies to reduce crop loss and enhance sustainability practices.
Maintained detailed records of cultivation activities for accurate planning, tracking progress, and reporting purposes.
Maintained a clean and organized work environment, ensuring compliance with safety regulations and best practices.
Reduced pest issues through diligent scouting, identification, and implementation of integrated pest management strategies.
Sales Associate
9 Months
Aroma Cannabis | 08.2025 - 05.2026
Assisted customers in product selection, providing knowledge on strains and benefits.
Processed transactions efficiently using point-of-sale systems.
Maintained cleanliness and organization of sales floor to enhance customer experience.
Collaborated with team members to ensure inventory accuracy and stock levels.
Educated customers on cannabis laws and responsible usage guidelines.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Engaged with customers to build rapport and loyalty.
Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Manager
3 Years 1 Month
Chubby's Pizza | 01.2017 - 02.2020
Oversaw daily operations to ensure efficient service delivery and customer satisfaction.
Trained and mentored staff on best practices in food preparation and customer interaction.
Implemented inventory management systems to reduce waste and optimize stock levels.
Developed staff schedules to align with peak business hours, enhancing operational efficiency.
Streamlined workflows by introducing new procedures that improved service speed and accuracy.
Managed and motivated employees to be productive and engaged in work.
Cross-trained existing employees to maximize team agility and performance.
Controlled costs to keep business operating within budget and increase profits.
Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
Improved marketing to attract new customers and promote business.
Warehouse Forklift Operator
5 Years 6 Months
Tripifoods | 06.2011 - 12.2016
Operated forklifts to efficiently transport materials throughout warehouse environment.
Conducted regular safety checks on equipment to ensure compliance with safety standards.
Collaborated with team members to optimize loading and unloading processes, enhancing workflow efficiency.
Maintained accurate inventory records, ensuring timely updates of stock levels and locations.
Education
Associate of Science - Horticultural Science
Niagara County Community College | Sanborn, NY | 12-2023
Dean's List [Every Semester]
3.8 GPA
Phi Theta Kappa Honor Society Member
magna cum laude graduate
Certificate - Cannabis Curriculum
Niagara County Community College | Sanborn, NY | 12-2023
Skills
Customer service
Teamwork and collaboration
Time management
Problem-solving skills
Multi-tasking strength
Excellent people skills
Reliable and punctual
Goal oriented
POS system operation
Store opening and closing
Accomplishments
Over 20 years of growing experience. This includes: propagation, trimming, pruning, lst training, hst training, SOG method, SCROG method, breeding and curing of course.