Results-driven professional with expertise in data analysis, business process improvement, and strategic planning. Proven ability to develop data models that enhance decision-making and project management.
Overview
7
7
years of professional experience
Work History
Professional, Business Analysis
Ingram Micro
Buffalo
08.2022 - Current
Analyzed business processes to identify areas for improvement and efficiency.
Developed data models to support decision-making and strategic planning initiatives.
Created comprehensive reports to present findings and recommendations to management.
Assisted in project management activities, ensuring alignment with organizational goals.
Managed projects and served as primary liaison between client and multiple internal groups to clarify goals and meet standards and deadlines.
Delivered timely support by tracking issues and communicating resolutions to end users.
Analyzed existing systems and processes to identify areas of improvement.
Designed test plans, scenarios, scripts, cases, and results matrices to validate system functionality.
Student Assistant
University at Buffalo
Buffalo
09.2018 - 08.2022
Organized student files and maintained accurate records.
Answered incoming phone calls to address questions or transfer to appropriate staff members.
Provided administrative support such as filing, photocopying, scanning, faxing, and sorting mail.
Organized files in an efficient manner so that they are easily accessible when needed.
Release of Information – MRT Clerk at Department of Veteran Affairs, Buffalo NYRelease of Information – MRT Clerk at Department of Veteran Affairs, Buffalo NY