William Phillips
Anderson,SC
Summary
Strategic and results-oriented business leader with experience in strategy, planning and operations. Skilled in developing and executing business plans to maximize profitability, streamline operations and maintain compliance with industry regulations. Proven people leader motivates and optimizes staff performance and productivity.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Managing Director
Smoky Mountain Sales, LLC
12.2022 - Current
- Acquired over 100 recurring member accounts within first two months of employment.
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Strengthened client relationships with regular communication, timely project delivery, and high-quality services.
- Delivered consistent revenue growth by identifying new business opportunities and expanding service offerings.
Operations Manager
Grady's Inc.
05.2019 - 12.2022
- Managed approximately 30 accounts daily, ensured delivery of exceptional services and achieving outstanding results.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and maintained relationships with external vendors and suppliers.
- Analyzed and reported on key performance metrics to senior management.
- Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
Education
High School Diploma -
Anderson Christian High School
Anderson, SC01.2017
Skills
- Operations Management
- Staff Management
- Quality Assurance
- Team Collaboration
- Client Relationships
- Mentoring and training
- Project Management
- Budget Development
- Human Resources Management
- Sales Leadership
Certification
Certified Notary Public
Timeline
Managing Director
Smoky Mountain Sales, LLC
12.2022 - Current
Operations Manager
Grady's Inc.
05.2019 - 12.2022
High School Diploma -
Anderson Christian High School
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