William Phillips
Springfield,MO
Summary
Accomplished Behavioral Support Technician and General Manager with a proven track record at Arc Of The Ozarks, excelling in behavioral assessment and crisis intervention. Demonstrated ability to enhance operational performance and client advocacy through effective communication and team collaboration. Achieved significant improvements in client independence and business efficiency. Also shown great care and perseverance in leadership roles while having the knowledge of problem solving and taking action when needed.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Behavioral Support Technician
Arc Of The Ozarks
Springfield, MO
10.2023 - Current
- Provided individualized behavioral support for clients in accordance with identified goals and objectives.
- Facilitated the development of social skills through modeling, instruction, and reinforcement strategies.
- Reinforced appropriate behaviors through praise and rewards systems according to established criteria outlined by clinical team.
- Provided coaching to clients on how to self-monitor their own behavior in order to increase independence in managing situations effectively.
- Assisted individuals with stress management, self-esteem and issues associated with emotional and mental health.
General Manager
SUBWAY®Restaurants
Springfield, MO
08.2021 - 10.2023
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Performed routine audits of internal controls in order to maintain accuracy of financial records.
- Enhanced operational performance by developing effective business strategies, systems and procedures.
Education
High School Diploma -
Marquette Highschool
Chesterfield, MO05-2019
Some College (No Degree) - Business Management
Ozarks Technical Community College
Springfield, MOSkills
- Behavioral assessment
- Crisis intervention
- Behavior modification
- Data tracking
- Self-regulation strategies
- Client advocacy
- Team collaboration
- Effective communication
- Problem solving
Certification
- CPR and First Aid
- Medication distribution
- Mandt (physical restraint).
Timeline
Behavioral Support Technician
Arc Of The Ozarks
10.2023 - Current
General Manager
SUBWAY®Restaurants
08.2021 - 10.2023
High School Diploma -
Marquette Highschool
Some College (No Degree) - Business Management
Ozarks Technical Community College
Similar Profiles
William PhillipsWilliam Phillips
Behavioral Support Technician at Arc Of The OzarksBehavioral Support Technician at Arc Of The Ozarks
Sean EvansSean Evans
Behavior Technician at Arc Of The OzarksBehavior Technician at Arc Of The Ozarks
Grace RobisonGrace Robison
DSP at Arc of the OzarksDSP at Arc of the Ozarks