TANVEER AR RAFI
springfield,MO
Summary
Compassionate professional in mental health care known for high productivity and efficiency in task completion. Possess specialized skills in cognitive behavioral therapy, crisis intervention, and group therapy facilitation. Excel at empathy, active listening, and communication, ensuring effective support and positive outcomes for clients.
Overview
12
12
years of professional experience
2
2
Certifications
Work History
Behavioral Support Technician
Arc Of The Ozarks
springfield, MO
06.2025 - Current
- Delivered direct support to individuals with developmental disabilities in daily activities.
- Adhered to policies set by Arc of the Ozark regarding confidentiality of client records.
- Implemented positive behavior intervention plans as prescribed by ABA.
- Documented client progress and participation in treatment plans accurately.
- Collaborated with team members to provide effective assistance and support.
Lead Behavioral Health Technician
Lakeland Behavioral Health
springfield, MO
03.2024 - 05.2025
- Facilitated group therapy sessions to encourage communication among patients.
- Maintained a safe and supportive environment for patients at all times.
- Collaborated with multidisciplinary teams to improve patient care strategies.
- Trained new staff on protocols and best practices in behavioral health support.
CNA
Grandell Rehabilitation And Nursing Center
springfield, MO
10.2023 - 02.2024
- Assisted patients with daily living activities and personal hygiene tasks.
- Monitored vital signs and reported changes to nursing staff promptly.
- Maintained cleanliness and organization of patient rooms and common areas.
- Provided emotional support to patients and families during challenging situations.
Assistant Manager
King's Asian Chef
springfield, MO
01.2021 - 03.2023
- Streamlined daily operations and staff scheduling to ensure smooth restaurant flow.
- Coordinated with kitchen staff for timely food preparation and adherence to quality standards.
- Trained new employees on service protocols and menu knowledge, enhancing overall efficiency.
- Monitored inventory levels and placed orders to maintain consistent stock availability.
- Resolved customer inquiries and issues to promote guest satisfaction and loyalty.
- Conducted regular team meetings to communicate expectations and provide effective feedback.
Internship Software Developer
ACI Limited
Dhaka, Bangladesh
01.2014 - 12.2015
- Collaborated with cross-functional teams to gather requirements and define project scope.
- Implemented automated testing procedures to ensure software quality and reliability.
- Maintained and updated existing software systems to enhance performance and security.
- Participated in code reviews to uphold coding standards and best practices.
Education
MIT/CIS - APPLICATION DEVELOPMENT
MISSOURI STATE UNIVERSITY
MO, USA12.2022
O & A LEVELS -
BRITISH COUNCIL
DHAKA, BANGLADESH01.2010
Skills
- Data analysis tools: Anaconda, Pandas
- Data visualization: Matplotlib, Seaborn
- Programming languages: Python, Java, C#
- Web development: HTML, CSS
- Integrated development environments: Android Studio, Visual Studio, PyCharm
- Database management: SQL
- Behavioral intervention strategies
- Crisis management and intervention
- Client documentation and confidentiality
- Compliance monitoring and adherence
- Staff training and development
- Effective team communication
- Problem-solving and conflict resolution
- Attention to detail and observation skills
- Social skills training and adaptive skills development
- Collaborative teamwork and planning
Activities
- Participation on Mobile App development and C# Windows App development United State IT Conference 2019, U S A.
- Active member of AITP (Association Information Technology Profession).
- Favorite time pass is watching soccer and playing, I played in two intermural competitions
Accomplishments
Received 1st Prize in National Science Fair 2009, Dhaka, Bangladesh. Project was on plate tectonics and continental drift
Languages
English
Full Professional
Bangla
Native/ Bilingual
Urdu
Professional
Hindi
Professional
Certification
Responsive Web Design
January 2021
January 2021
Timeline
Behavioral Support Technician
Arc Of The Ozarks
06.2025 - Current
Lead Behavioral Health Technician
Lakeland Behavioral Health
03.2024 - 05.2025
CNA
Grandell Rehabilitation And Nursing Center
10.2023 - 02.2024
Assistant Manager
King's Asian Chef
01.2021 - 03.2023
Internship Software Developer
ACI Limited
01.2014 - 12.2015
MIT/CIS - APPLICATION DEVELOPMENT
MISSOURI STATE UNIVERSITY
O & A LEVELS -
BRITISH COUNCIL