William Pius Allen Jr.
Casselberry,FL
Summary
Dynamic Claims Associate with expertise in claims processing and management at CCMSI. Proven ability to enhance operational efficiency through meticulous documentation review and exceptional interpersonal communication. Recognized for optimizing adjuster document queues and ensuring timely responses, demonstrating strong teamwork and customer service skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Claims Associate
CCMSI
04.2021 - Current
Executed claims processing and management responsibilities while leveraging adjuster license expertise.
Claims Clerk
CCMSI
09.2019 - 04.2021
Facilitated activation of new workers compensation claims within established timeframes with precision.
Managed diary system and optimized adjuster document queues.
Managed processing of medical and billing requests to ensure timely communication.
Managed referral request processing to ensure timely responses.
Mail Services Clerk
CCMSI
11.2018 - 09.2019
- Managed processing of incoming and outgoing mail to guarantee timely delivery.
- Managed operation of mail processing equipment to ensure optimal functionality.
- Facilitated sorting and distribution of mail to enhance organizational efficiency.
Education
Bachelor of Arts - Sociology
University of Central Florida
Orlando, FL05.2014
Associate of Arts -
Seminole State College of Florida
Sanford, FL05.2012
Bishop Moore Catholic High School
Orlando, FL05.2010
Skills
Claims processing
Microsoft office
Documentation review
Team collaboration
Flexible schedule
Interpersonal communication
Teamwork and collaboration
Customer service
Attention to detail
Claims management expertise
Certification
Florida Adjuster License
Timeline
Claims Associate
CCMSI
04.2021 - Current
Claims Clerk
CCMSI
09.2019 - 04.2021
Mail Services Clerk
CCMSI
11.2018 - 09.2019
Bachelor of Arts - Sociology
University of Central Florida
Associate of Arts -
Seminole State College of Florida
Bishop Moore Catholic High School