William Plater
Bowie,MARYLAND
Summary
Dynamic and results-driven professional with extensive experience at Southwest Airlines, excelling in logistics coordination and cargo handling. Proven ability to enhance team performance through strong people skills and critical thinking. Committed to safety and efficiency, consistently meeting operational goals while fostering a positive work environment.
Overview
6
6
years of professional experience
Work History
Ramp Agent
Southwest Airlines
Glen Burnie, Maryland
08.2024 - Current
- Loaded and unloaded baggage, cargo, and mail for arriving and departing aircraft
- Operated Ground support equipment efficiently and safely
- Made sure flights met departure time while working as a team
- Performed equipment inspections and reported operational issues promptly
- Completed all tasks while ensuring safety and security regulations were adhered to
Facilities/ Cashier
Wawa
Bowie, MD
02.2022 - 08.2024
- Evaluated facilities, furniture, and equipment to maintain an ergonomic work environment.
- Checked common areas and conference rooms regularly to verify cleanliness and order.
- Replenished items to maintain stock availability.
- Updated product labels to reflect accurate pricing.
- Updated products with new pricing or temporary promotion signs to increase sales.
- Stocked shelves with new merchandise and checked for outdated or damaged items. Lifted materials of varied weights regularly.
Unloader
UPS
Burtonsville, MD
10.2023 - 12.2023
- Followed all safety regulations when handling heavy materials.
- Maintained a clean work area to promote efficiency and safety.
- Unloaded incoming shipments and placed items onto designated conveyor belts
Entertainment Team Member/Party Host
Party Hq
Bowie, MD
10.2020 - 10.2023
- Worked hard to learn the required tasks quickly to maximize performance.
- Rotated through a series of different stations based on team needs.
- Planned and executed parties for large volumes of guests, coordinating custom menus and preparing elaborate tables.
Security Guard
Eagle Protection Services
Bowie, MD
02.2023 - 04.2023
- Conducted daily security patrols of assigned areas.
- Enforced safety regulations and monitored access control points.
- Investigated suspicious activity and reported findings to management.
Sales/Customer Service Associate
AutoZone
Upper Marlboro, MD
07.2022 - 03.2023
- Addressed inquiries, resolved customer issues, and managed customer relations.
- Supported customer service goals and enhanced relations through friendly, knowledgeable, and positive communication.
- Educated customers on special pricing opportunities and company offerings.
- Replenished items to maintain stock availability.
- Stocked shelves with new merchandise and checked for outdated or damaged items.
Education
High School Diploma -
Charles Herbert Flowers High School
Springdale, MD06.2022
Skills
- People Skills
- Good work ethic
- Logistics coordination
- Ground equipment operation
- Loading operations
- Organizational Skills
- Customer Service
- Conflict Resolution
- Team Management
- Training and Development
- Critical Thinking
- Safety regulation compliance
- Vehicular movement
- Cargo handling
- Equipment inspection
- Attention to detail
- Load planning
Timeline
Ramp Agent
Southwest Airlines
08.2024 - Current
Unloader
UPS
10.2023 - 12.2023
Security Guard
Eagle Protection Services
02.2023 - 04.2023
Sales/Customer Service Associate
AutoZone
07.2022 - 03.2023
Facilities/ Cashier
Wawa
02.2022 - 08.2024
Entertainment Team Member/Party Host
Party Hq
10.2020 - 10.2023
High School Diploma -
Charles Herbert Flowers High School