William Pollard
Memphis,TN
Summary
A dedicated professional Class A Driver and Customer Relations professional with over 12 Years of local and long-distance driving experience. 5 Years of Operations Management and Employee Supervision and training.
An Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Yard Switcher/ Equipment Operator
DHL Supply Chain
05.2022 - 05.2023
- Transport empty/loaded trailers to and from the drop yard to docks at different areas moving trailers to designated staging areas for loading and unloading within the customer facility
- Safely operated Order Picker, Sit Down Forklift, and an Electric Pallet Jack to assigned location to pull/move product
- Delivered product to designated area in overstock, to be replenished or shipped
- Recorded any movement of product locations for inventory purposes
- Operated wrap machine to secure pallets prior to shipment
- Stacked and moved all empty pallets to correct destination while maintaining warehouse cleanliness
- Located all products received to a forward picking bin or designated overstock location
- Ensured all carriers received the correct seal and or paperwork required for shipping
- Responsible for overall product organization and cleaning of staging areas.
Owner Operator/Truck Driver
Memphis AutoDrive - Automotive Towing & Transport
05.2018 - 11.2022
- Operated a 26,000 lb. Vehicle for automotive towing, salvage transport, recovery, and roadside assistance
- Safely operated multiple indoor/outdoor forklifts for automotive disassembly, scrapping, receiving and storing palletized automotive parts from rack locations and warehouse staging locations with 100% accuracy and no incidents
- Created solid Buy Sell and Purchase agreements to allow for purchasing and selling and buying of automotive parts, fine metals and Automotive Salvage
- Performed routine maintenance and safety checks of vehicles in accordance.
- Streamlined delivery process by planning optimal routes, considering fuel costs and traffic conditions.
- Enhanced operational efficiency by performing routine maintenance checks on the truck and equipment.
- Established strong working relationships with dispatchers, resulting in improved coordination and scheduling.
- Increased revenue by strategically expanding client base and negotiating favorable contract terms.
- Managed financial aspects of business operations including budgeting, expense tracking, invoice processing, and tax filing.
Bus Operator/Driver
Memphis Area Transit Authority
06.2018 - 07.2019
- Operated one of several different coaches or vans in a safe, courteous, and reliable manner on a designated route within a defined time schedule
- Directed and assisted passengers in a safe and orderly fashion in loading and unloading
- Aided passengers with disabilities and the elderly as required including operating platform wheelchair lifts
- Operated and communicated two-way radio systems as regulated by the FCC
- Notifying central dispatch of deviations, overload, accidents, or passenger incidents
- Notifying central dispatch of passengers' medical or behavioral problems and vehicle mechanical or electrical trouble
- Responsible for the collection of appropriate fares
- Distributed and collected transfers, tickets and coupons
- Operated on-board computer for fare box
- Dispensed information to passengers as requested
- Advised passengers of rules and regulations when necessary
- Completed and submitted written reports concerning passenger incidents.
OTR Driver
Gregory Enterprises
10.2013 - 01.2018
- Operated a tractor trailer grossing over 26,000 pounds
- Responsible for picking-up assigned LTL freight loads and delivering on time to multiple destinations
- Maintained communications with Brokers and Dispatchers to ensure prompt delivery and timing
- Performed pre-trip inspections, to ensure vehicle safety and DOT compliance
- Responsible for keeping accurate logbooks for Hours of Service, along with all bills of lading
- Maintained load securement to all destinations through frequent inspections during trips, and used the most fuel-efficient routes
- Maintained vehicle servicing, with all fueling and delivery records kept updated.
DSD Driver
Reddy Ice, Inc
03.2013 - 09.2013
- Serviced an account base of 12-25 daily stops which totaled more than 26,000 to 40,000lbs of product per day throughout the greater Memphis area, Arkansas, and Mississippi
- Prepared DOT logs, manifests, invoices required for proper servicing of accounts, and collected cash transactions
- Responsible for negotiating sales, resolution of customer issues agreements and terms with potential and existing customers
- Maintained vehicles and equipment, by performing any preventive maintenance and routine service checks.
Heavy Equipment Operator
Delta Farms
11.2011 - 03.2013
- Hauled crops, supplies, and oversized equipment and machinery
- Safely operated farming equipment to harvest and plant new crops
- Maintained vehicles equipment, by performing preventive maintenance and all routine service checks
- Followed all operational guidelines to correctly harvest crops
- Looked for every opportunity to learn new farm skills, repair techniques, and equipment operational knowledge as well as shadowing more experienced operators.
Security Manager/Loss Prevention
United Parcel Services (UPS)
12.2009 - 09.2011
Customer Service Supervisor
First Transit/ MTA
06.2004 - 11.2009
Team Leader/Customer Care Representative
AT&T Wireless Services
02.2002 - 06.2004
Administrative Support - Human Resources
Prudential Insurance Company of America
03.1996 - 11.1998
Corporal
Motor Transport
10.1991 - 10.1995
Education
High school or equivalent - General Studies
Central High School
Memphis, TN06.1991
Skills
- Operations
- Strategic Planning
- Fundraising
- Public Speaking
- Commercial Driving
- Flatbed
- Tractor-Trailer
- Commercial Vehicle Experience
- Customer Relationship Management
- Equipment Repair
- Computer Networking
- Freight Experience
- Operations Management
- Mechanical Knowledge
- Heavy Equipment Operation
- Box Truck
- Forklift
- Communication skills
- Customer service
- Load & Unload
- Supply Chain
- Freight
- Manual transmission
- Driving
- Delivery driver experience
- Truck Inspection
- Record Keeping
- Attention to Detail
- Yard Management
- Conflict Resolution
- Organizational Skills
Certification
- CDL Class A
- Class B CDL
- Passenger Endorsement
- Driver's License
- Air Brake Endorsement
Additional Information
A dedicated professional with Class A Driver experience with over 6 years of local and long-distance driving experience and an outstanding performance record, with experience working on complex delivery operations, multiple delivery routing, adept at navigation and in-depth knowledge of DOT regulations and procedures.
Willing To Relocate
- Atlanta, GA
- Newark, NJ
- Houston, TX
Timeline
Yard Switcher/ Equipment Operator
DHL Supply Chain
05.2022 - 05.2023
Bus Operator/Driver
Memphis Area Transit Authority
06.2018 - 07.2019
Owner Operator/Truck Driver
Memphis AutoDrive - Automotive Towing & Transport
05.2018 - 11.2022
OTR Driver
Gregory Enterprises
10.2013 - 01.2018
DSD Driver
Reddy Ice, Inc
03.2013 - 09.2013
Heavy Equipment Operator
Delta Farms
11.2011 - 03.2013
Security Manager/Loss Prevention
United Parcel Services (UPS)
12.2009 - 09.2011
Customer Service Supervisor
First Transit/ MTA
06.2004 - 11.2009
Team Leader/Customer Care Representative
AT&T Wireless Services
02.2002 - 06.2004
Administrative Support - Human Resources
Prudential Insurance Company of America
03.1996 - 11.1998
Corporal
Motor Transport
10.1991 - 10.1995
High school or equivalent - General Studies
Central High School
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