William Puckett
Corinth
Summary
Dynamic sales and customer service professional with a proven track record in communication and negotiation, committed to delivering exceptional customer experiences. Adept at utilizing comprehensive product and service knowledge to craft innovative solutions that enhance customer loyalty, retention, and revenue growth. Skilled in training, managing, coaching, and mentoring teams while fostering a collaborative environment that empowers staff at all organizational levels. Passionate about driving results through strategic initiatives and building lasting relationships with clients and colleagues.
Overview
3
3
years of professional experience
Work History
Sales Representative
Ben E. Keith
08.2022 - 09.2025
- Use of Microsoft Teams, Excel, Viva Engage, VIP Sales Reports, and M360 Selling tool.
- Consulted with businesses to supply accurate product and service information.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Achieved or exceeded company-defined sales quotas.
- Attended monthly sales meetings and quarterly sales trainings.
- Negotiated prices, terms of sales and service agreements.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Stayed current on company offerings and industry trends.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Built diverse and consistent sales portfolio.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Presented professional image consistent with company's brand values.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
Education
Bachelor of Science - Economics
Texas Tech University
08.2016
High school diploma -
Lake Dallas High School
05.2016
Skills
- Proficient in conflict management
- Flexible in dynamic environments
- Problem-solving skills
- Skilled in M360 and Teams applications
- Proficient in handling multiple priorities
- Account management expertise
- Skilled in finalizing sales agreements
- Client engagement skills
- Customer relationship building
- After-sales service expertise
- Relationship selling
Accomplishments
- Ranked #1 in Non-Alcoholic Sales at Ben E. Keith for 2023.
- Grew territory 5.6% from January to August.
Timeline
Sales Representative
Ben E. Keith
08.2022 - 09.2025
Bachelor of Science - Economics
Texas Tech University
High school diploma -
Lake Dallas High School
Software
- M360
- Microsoft Applications
- VIP Applications
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