William Quinlan
Summary
Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Bar Manager
Burtons Grill & Bar
05.2023 - Current
- Boosted customer satisfaction by implementing innovative bar management strategies.
- Enhanced team productivity through effective scheduling and task delegation.
- Streamlined inventory management for optimal stock levels and reduced waste.
- Increased revenue with creative marketing initiatives and promotional events.
- Mentored and trained staff members to ensure exceptional customer service standards.
- Safeguarded compliance with health, safety, and sanitation regulations in all operations.
- Implemented cost control measures to maximize profit margins without compromising on quality or service levels.
- Handled conflict resolution among staff members promptly and professionally, maintaining a positive work environment.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Introduced new cocktails to the menu based on market research that became popular choices amongst customers.
- Closed out cash register and prepared cashier report at close of business.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Implemented effective inventory control systems to reduce food spoilage and waste.
Assistmanager
Burtons Grill & Bar
11.2021 - 01.2022
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Cross-trained existing employees to maximize team agility and performance.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Kitchen Supervisor
Chipotle
08.2018 - 12.2018
- Enhanced kitchen efficiency by streamlining processes and implementing time-saving techniques.
- Reduced food waste through effective inventory management and menu planning.
- Ensured consistent quality of dishes by overseeing recipe execution and conducting regular taste tests.
- Trained new team members on kitchen procedures, safety protocols, and company standards.
- Promoted a positive work environment by fostering open communication and resolving conflicts in a timely manner.
- Managed staff scheduling, ensuring optimal coverage during peak hours and minimizing labor costs.
Education
High School Diploma -
Thomas A Edison High School
Alexandria, VA06.2015
Skills
- Foodservice Management
- Budget Development
- Inventory Management
- Cost Control
- Staff Training
- Bar Management
- Customer Relations
- Event Coordination
- Responsible Alcohol Service
- Rule Enforcement
- Vendor Relationship Management
- Issue Resolution
- Menu Updating
- Supply Ordering
- Shift Scheduling
Hobbies
Have always enjoyed playing since I was young. Great way for me to relax and decompress for the next day.
Timeline
Bar Manager
Burtons Grill & Bar
05.2023 - Current
Assistmanager
Burtons Grill & Bar
11.2021 - 01.2022
Kitchen Supervisor
Chipotle
08.2018 - 12.2018
High School Diploma -
Thomas A Edison High School
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