Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

William Ramirez

Norridge,IL

Summary

Licensed pharmacy technician eager to bring strong customer service, attention to detail, and leadership skills to the healthcare field. Nearly 3 years of experience in high-pressure roles within food service and security, with a proven ability to follow procedures, work collaboratively, and adapt quickly. Bilingual in English and Spanish, with a strong commitment to learning and supporting patient-focused care.

Overview

3
3
years of professional experience
1
1
Certification
2
2
years of post-secondary education

Work History

Shift Leader

Wingstop
10.2022 - Current
  • - Supervise team operations during shifts to ensure quality service and efficiency
  • - Train and mentor new staff members, ensuring compliance with safety and hygiene standards
  • - Handle customer complaints and resolve issues to maintain satisfaction
  • - Oversee inventory, food prep, and opening/closing procedures

Security Officer

S3 Company
09.2021 - 09.2022
  • - Monitored premises to ensure safety and prevent unauthorized access
  • - Reported and responded to incidents quickly and appropriately
  • - Provided customer service while enforcing policies and protocols

Education

Triton College
River Grove, IL
02.2025 - Current

Neuroscience

DePaul University
Chicago, IL
08.2023 - 12.2024

High School Diploma -

Saint Patrick’s High School
Chicago, IL
05-2023

Skills

  • - Bilingual: English and Spanish
  • - Attention to Detail
  • - Inventory Management
  • - Customer Service
  • - Safety and Compliance Awareness
  • - Team Collaboration

Certification

  • - Pharmacy Technician License – Valid until March 2026
  • - Food Handler Certificate – Valid until October 2029

Timeline

Triton College
02.2025 - Current

Neuroscience

DePaul University
08.2023 - 12.2024

Shift Leader

Wingstop
10.2022 - Current

Security Officer

S3 Company
09.2021 - 09.2022

High School Diploma -

Saint Patrick’s High School

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William Ramirez