W. Gunnar Ramirez
Military Police
Conroe,TX
Summary
Dynamic professional with a proven track record in customer service and crisis management at Planet Fitness. Skilled in effective communication and conflict resolution, I excel in creating inclusive environments and delivering engaging training. Recognized for maintaining high standards and fostering positive relationships in fast-paced settings.
Overview
3
3
years of professional experience
Work History
Personal Trainer /Front Desk Agent
Planet Fitness
Conroe, TX
03.2025 - Current
- Deliver welcoming and energetic customer service in a high-traffic gym, assisting members with questions and creating a positive, inclusive vibe.
- Support front desk operations during busy shifts, including check-ins, membership sales, and payment processing.
- Maintain clean and organized facility standards to ensure an appealing environment for guests.
Military Police (TXARNG)
712th Military Police Company
Ellington Field, TX
04.2024 - Current
- Maintain order and safety in dynamic environments, demonstrating reliability, quick thinking, and calmness under pressure.
- Communicate effectively with diverse groups, while enforcing policies fairly and professionally.
Team Member
Vero Italian Kitchen
Conroe, TX
09.2023 - 08.2024
- Executes food delivery, oversees order processing, handles payment transactions, and maintains cleanliness of dining area, fostering fast and friendly service within collaborative setting.
- Assisted kitchen staff with food preparation and ingredient organization.
- Maintained cleanliness and hygiene standards throughout dining and kitchen areas.
Team Member
Raising Canes Chicken Fingers
Conroe, TX
01.2023 - 09.2023
- Prepared and cooked food while ensuring high quality and cleanliness standards.
- Processed customer orders and payments efficiently as a cashier.
- Delivered exceptional customer service in a fast-paced team-oriented environment.
- Maintained kitchen cleanliness to meet health and safety regulations.
- Collaborated with team members to enhance operational efficiency and accuracy.
- Provided friendly service, fostering positive customer interactions.
- Monitored food preparation processes to guarantee compliance with quality standards.
- Adapted quickly to changing demands in a dynamic work setting.
Education
BS (In Progress) - Psychology
Lone Star College
The Woodlands, TX05.2025
Military Training - Military Police
Fort Leonard Wood Military Police School
Fort Leonard Wood, MO01.2025
Skills
- Customer service and support
- Effective communication
- Crisis management
- Training delivery
- Student engagement
- Animal training
- First aid
- Conflict resolution
- Interpersonal skills
- Security oversight
- Computer proficiency
- Advance software aptitude
- Rapid response certification
- Leadership abilities
- Problem solving
- Critical thinking
- Fitness Trainer Certification
Awards
Texas Defense Ribbon, Earned after responding to the No Kings protests in order to keep peace.
Languages
English
Timeline
Personal Trainer /Front Desk Agent
Planet Fitness
03.2025 - Current
Military Police (TXARNG)
712th Military Police Company
04.2024 - Current
Team Member
Vero Italian Kitchen
09.2023 - 08.2024
Team Member
Raising Canes Chicken Fingers
01.2023 - 09.2023
BS (In Progress) - Psychology
Lone Star College
Military Training - Military Police
Fort Leonard Wood Military Police School