William Ramirez
North Bergen,NJ
Summary
Detail-oriented Grocery Department Operator experienced in enhancing customer experience through effective inventory management, merchandise pricing, and stock rotation. Improved customer satisfaction by ensuring product availability and providing tailored recommendations, while maintaining a clean and organized environment and training staff. Contributed to overall store efficiency and operational success through versatile roles across various departments.
Overview
8
8
years of professional experience
Work History
Grocery Clerk
ShopRite
08.2020 - Current
- Enhanced customer experience through effective pricing, stocking, and rotating of merchandise in Grocery Department. Ensured neat, clean, and visually appealing department, aligning with company policies.
- Stocked ShopRite grocery aisles with fresh products and rotated merchandise
- Monitored expiration dates for freshness and removed expired items from shelves and coolers
- Organized backroom inventory for easy access for efficient ShopRite replenishment and storage
Game Advisor- Sales Associate
Gamestop
09.2022 - 06.2023
- Greeted customers, identified needs through questions, recommended suitable solutions, and explained GameStop services, including Power Up Rewards program. Assisted with store operations by stocking products, processing customer transactions, and maintaining a clean, organized shopping environment to enhance customer experience.
Esports Team Manager
Leadership
North Bergen, New Jersey
01.2019 - 01.2020
- Assisted team members with strategies during practice sessions as a manager and substitute gamer in the NBHS ESPORTS Team to meet, coordinate, communicate, and practice for local competitions at the Helix facility.
- Led Leadership esports team scheduling, practice coordination, and match-day preparation.
- Streamlined player communication, updated rosters, and resolved conflicts for Leadership programs.
- Coordinated logistics, travel plans, and ensured equipment readiness for Leadership competitions.
Education
High School Diploma -
North Bergen High School
North Bergen, NJSkills
- Inventory management
- Merchandise pricing
- Stock rotation
- Product stocking
- Merchandise organization
- Product knowledge
- Forklift operation
- Customer service
- Attention to detail
Accomplishments
NBHS ESPORTS Team won the first ESPORTS Tournament Battle competition for Hudson County held at the Helix facility.
Timeline
Game Advisor- Sales Associate
Gamestop
09.2022 - 06.2023
Grocery Clerk
ShopRite
08.2020 - Current
Esports Team Manager
Leadership
01.2019 - 01.2020
High School Diploma -
North Bergen High School