William Rash

• Recorded detailed notes on each project to maintain comprehensive client records and facilitate future service visits if needed.
• Completed complex garage door installations, ensuring long-lasting functionality and seamless operation.
• Performed routine maintenance tasks on various garage door systems to prolong their lifespan and prevent future malfunctions.
• Assisted with inventory management by accurately tracking parts used for each job, reducing waste and maintaining adequate stock levels.
• Increased repeat business through exceptional customer service and followups.
• Educated clients on proper garage door usage, maintenance, and safety precautions, promoting a positive company image.
• Improved customer satisfaction by promptly addressing and resolving garage door issues.
• Diagnosed problems and completed timely repairs.
• Adjusted doors to open or close with correct amount of effort and made simple adjustments to electric openers.
• Completed required paperwork such as work orders according to services performed or required.

• Collaborated with other departments within the organization to enhance overall efficiency in processing claims and improving client satisfaction levels.
• Evaluated insurance claims by conducting thorough investigations and analyzing policy coverage.
• Expedited claim resolution by coordinating with repair professionals to obtain accurate estimates for damages and repairs needed.
• Conducted thorough property investigations to identify and classify damages for customer claims.
• Investigated and assessed damage to property and reviewed property damage estimates.
• Reviewed police reports, medical treatment records, and physical property damage to determine extent of liability.

• Ensured safety compliance, leading to a decrease in workplace accidents during installations.
• Maintained high-quality standards, resulting in excellent customer feedback and repeat business.
• Conducted regular training sessions for technicians to ensure up-to-date knowledge on industry best practices.
• Evaluated team performance regularly to identify areas of improvement, fostering professional growth among technicians.
• Provided exceptional service by troubleshooting issues and resolving them promptly during installations.
• Completed complex installations within tight deadlines, showcasing strong problem-solving abilities and adaptability under pressure.

Reduced installation time with efficient project management and team coordination.

• Collaborated with team members to complete projects on time, ensuring high-quality results.
• Ensured customer satisfaction through meticulous workmanship, resulting in positive feedback from clients postinstallation.
• Demonstrated adaptability by quickly learning new installation techniques and methods as needed for various projects.
• Maintained job site cleanliness, disposing of debris properly to minimize risks and hazards associated with cluttered workspaces.
• Facilitated smooth communication between team members, coordinating tasks effectively for optimal results.
• Gained proficiency in using various hand tools and power equipment required for successful installations.

• Used hand and power tools, equipment, and instruments accurately.
• Trained and coached employees to improve performance and skills.
• Directed daily operations of team of Number technicians and shop professionals.
• Conducted thorough inspections of completed work, ensuring all projects met or exceeded company and client expectations before final delivery.
• Increased shop efficiency by implementing streamlined processes and organizing work areas.
• Coordinated with other departments to ensure timely completion of projects and smooth communication between teams.
• Maintained open lines of communication with upper management regarding shop updates, challenges faced, and potential opportunities for growth or improvement.
• Supervised all aspects of project completion from initial planning stages through final execution, meeting or exceeding client expectations consistently.