William Richards
Linwood,MI
Summary
Dynamic multi-unit manager with a proven track record of excellence in food service, advancing from team member to management in just three years. Demonstrated leadership, communication, and team development skills have enabled exceptional performance across diverse environments. Recognized as a quick learner and subject matter expert, consistently driving growth and fostering team engagement. Committed to leveraging expertise to inspire and lead teams towards achieving operational excellence.
Overview
12
12
years of professional experience
Work History
CNC Machinist
Mersen USA
Bay City, MI
04.2022 - Current
- Set up CNC mills to produce parts to blueprint specifications.
- Maintain productivity expectations and setup times.
- Adhere to all safety procedures and maintain a clean work environment.
Loan Servicing
Gateway Financial Solutions
Saginaw, MI
04.2021 - 04.2022
- Take inbound calls, and assist customers with questions regarding their loan.
- Managed a portfolio of customers' delinquency and pay-off schedule.
- Trained new employees on loan servicing and worked within the team to help others manage their own portfolios.
District Manager
Burger King
Lansing, MI
01.2013 - 04.2021
- Multi-unit manager for eight Burger King locations in Lansing, MI.
- Responsible for food safety, brand standards, KPIs, and P&L results in eight locations.
- Attract, develop, and retain a full staff of management and team members at all eight locations.
- Help new and other district managers improve results in their respective locations.
Education
Some College (No Degree) - Mechanical Engineering
Kettering University
Flint, MISkills
- Machine set up & operation (Mikron, Makino, Okamoto)
- Fixturing
- Blueprint interpretation
- Multi-unit management
- Performance oversight
- Leadership skills
- Business and operations analysis
- Productivity improvements
- Recruiting and hiring
- Operations management
- Training
References
- Roger Wood (Vice President of Operations) - (517)-285-4020
- Dan Richardson (District Manager) - (989)-285-5403
- Joseph Lysogorski (Team Lead) - (989)-295-0819
Timeline
CNC Machinist
Mersen USA
04.2022 - Current
Loan Servicing
Gateway Financial Solutions
04.2021 - 04.2022
District Manager
Burger King
01.2013 - 04.2021
Some College (No Degree) - Mechanical Engineering
Kettering University
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