Santanna Riffe
Wabash,IN
Summary
Proven professional with a track record of accuracy and precision in claims processing at EZ Merp. Skilled in medical terminology and critical thinking, adept at ensuring compliance and fostering trust. Excelled in fast-paced environments, demonstrating professionalism and attention to detail. Achieved significant improvements in claims review efficiency without compromising quality.
Overview
12
12
years of professional experience
Work History
Claims Processor
EZ Merp
01.2020 - Current
- Managed high volume of claims, prioritizing tasks to meet deadlines without sacrificing quality.
- Reviewed and analyzed claims to ensure accuracy, completeness, and compliance with company policies.
- Reviewed applications and supporting documents to verify claims eligibility and accuracy.
- Managed workload and priorities to meet claims processing meet deadlines.
Medical Assistant
Parkview Physicians Group
02.2016 - 12.2019
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Called and faxed pharmacies to submit prescriptions and refills.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Collected and documented patient medical information such as blood pressure and weight.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Sandwich Artist
SUBWAY®Restaurants
07.2012 - 01.2016
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
- Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.
- Promoted hygiene practices within the team by consistently following food safety guidelines and regulations.
- Restocked and rotated stock in display case to mitigate stock loss.
Education
Associate of Applied Science - Medical Assisting
International Business College - Fort Wayne
Fort Wayne, IN05.2018
Skills
- Claims review
- Accuracy and Precision
- Transactions reconciliation
- Claims
- Professionalism and Ethics
- Medical terminology knowledge
- Attention to Detail
- Critical Thinking
Timeline
Claims Processor
EZ Merp
01.2020 - Current
Medical Assistant
Parkview Physicians Group
02.2016 - 12.2019
Sandwich Artist
SUBWAY®Restaurants
07.2012 - 01.2016
Associate of Applied Science - Medical Assisting
International Business College - Fort Wayne
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