Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

William Rigsby

Bowling Green,KY

Summary

Dynamic leader with proven skills in conflict resolution and quality control, honed at Subway Restaurants and Sun Detergents. Excelled in enhancing customer satisfaction and team performance, achieving consistent production targets. Skilled in workplace safety and creative problem-solving, adept at driving performance improvement and maintaining high standards of service.

Overview

2002
2002
years of professional experience
1
1
Certification

Work History

Subway Shift Lead

Subway Restaurants
  • Completed store opening and closing procedures and balanced tills.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and organized work environment, ensuring safety standards were met consistently.
  • Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
  • Trained and mentored new employees to maximize team performance.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for patrons.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Trained new employees on company policies, procedures, and best practices for optimal performance.
  • Helped store management meet standards of service and quality in daily operations.

Enhanced customer satisfaction through effective conflict resolution and prompt service.

Assembly Line Production Worker

Sun Detergents
10.1996 - 05.2001
  • Maintained a clean and organized workstation, ensuring optimal productivity and safety for all workers.
  • Contributed to overall team success by meeting daily production targets consistently.
  • Collaborated effectively with team members to maintain smooth workflow and efficient product assembly.
  • Demonstrated adaptability by learning new procedures quickly when changes were implemented on the production line.

Education

GED - GED

Warren Central High School
Bowling Green, KY

Skills

  • Conflict resolution
  • Workplace safety
  • Performance improvement
  • Quality control
  • Inventory management
  • Decision-making capacity
  • Production leadership
  • Creative problem solving

Certification

I'm certified to operate a electric or battery powered pallet jack.

I'm certified using and mixing cleaning chemicals

I have been trained and certified to be a wildfire forest or field fire, firefighter.

Timeline

Assembly Line Production Worker

Sun Detergents
10.1996 - 05.2001

Subway Shift Lead

Subway Restaurants

GED - GED

Warren Central High School
William Rigsby