Summary
Overview
Work History
Education
Skills
References
Timeline
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William Rioux

Kansas City,MO

Summary

Dedicated Kitchen Manager with a proven track record at Riverwood Winery. Possesses strong leadership skills with a background in restaurant management and customer service. Accustomed to working in a fast-paced environment and excelling while under pressure. Fosters a positive and collaborative workplace environment, improving efficiency and ensuring compliance with health and safety protocols. Adept at multitasking, time management, and problem-solving, with a commitment to quality control and customer satisfaction.

Overview

6
6
years of professional experience

Work History

Lead Kitchen Manager

Riverwood Winery
Rushville, MO
07.2020 - Current
  • Oversaw the kitchen and dishwashing areas, ensuring that all areas were being properly cleaned and maintained.
  • Operated and maintained a safe and clean work environment, adhering to health department regulations and guidelines within the kitchen and dishwashing area.
  • Developed and implemented effective kitchen management strategies to ensure smooth daily operations.
  • Maintained accurate inventory records and ordered ingredients and supplies based on budget limitations.
  • Trained new employees on proper food handling procedures and safety protocols, fostering a positive work environment within the kitchen.
  • Supervised staff in all areas of the kitchen, including dishwashing, stocking, food preparation, cooking, and cleaning.
  • Trained kitchen staff on the proper use of kitchen equipment and the presentation of food orders in a high-quality manner.
  • Resolved customer complaints in a timely manner while maintaining a positive attitude towards guests at all times.
  • Assisted the general manager in developing, planning, and implementing events and promotions to drive sales.
  • Assisted in planning kitchen staff schedules to maximize coverage and workplace efficiency.

Summer Housekeeping

Benedictine College - Atchison KS
Atchison, KS
05.2018 - 07.2024
  • Cleaned academic buildings and dorm rooms, preparing them for summer conferences at Benedictine College during the summer months.
  • Operated the front desk, answering phone calls, and assisting guests with check-in and check-out.
  • Loaded and unloaded merchandise from trucks, and stored amenities.

Education

Bachelor of Arts - English And Philosophy

Benedictine College
Atchison, KS
05-2024

Skills

  • Time Management
  • Customer Service
  • Multitasking and Organization
  • Verbal and Written Communication
  • Team Collaboration and Leadership
  • Attention to Detail
  • Scheduling
  • Problem-Solving

References

References available upon request.

Timeline

Lead Kitchen Manager

Riverwood Winery
07.2020 - Current

Summer Housekeeping

Benedictine College - Atchison KS
05.2018 - 07.2024

Bachelor of Arts - English And Philosophy

Benedictine College

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William Rioux