Bryan Martinez
New York,NY
Summary
Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Lead Kitchen Manager
U.S. Navy Active Duty
10.2018 - Current
- Maintained a clean and sanitary kitchen environment, adhering to strict safety and hygiene standards.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Increased revenue by designing cost-effective menus that maximized ingredient utilization while maintaining appealing flavors and presentations.
- Checked and tested foods to verify quality and temperature.
Barracks Manager
U.S. Navy Active Duty
09.2014 - Current
- Conducted regular facility assessments to identify areas for improvement, prioritizing high-impact projects for implementation.
- Developed strong relationships with barracks residents, addressing concerns and providing support when needed.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Education
Associate of Arts - Criminal Justice
Hostos Community College of The City University of New York
The Bronx, NYSkills
- Equipment Maintenance
- Cost Control
- Kitchen Equipment Maintenance
- Adaptability and Flexibility
- Time Management
- Organizational Skills
- Problem-solving aptitude
- ServSafe Certification
Certification
- Certified manager, food service(hotel & restaurant), united services military apprenticeship program with the department of labor - date completed January 06, 2018
Languages
Spanish
Native or Bilingual
Timeline
Lead Kitchen Manager
U.S. Navy Active Duty
10.2018 - Current
Barracks Manager
U.S. Navy Active Duty
09.2014 - Current
Associate of Arts - Criminal Justice
Hostos Community College of The City University of New York
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