William Riveraramos
Killeen,TX
Summary
Hardworking and highly motivated US Army Veteran with more than 6 years of experience and achievements, including, Combat Action Badge, Purple Heart, 3 Army Commendations Medal, 2 Army Good Conduct Medal, 2 Overseas Service Ribbon, Army Achievement Medal, Iraq Campaign Medal with 2 Campaign Stars, Global War on Terrorism Service Medal, National Defense Service Medal, and Army Service Ribbon.
Overview
12
12
years of professional experience
Work History
Pool Led Technician/Pool Programmer Technician
Maximus Pools
Belton, TX
06.2021 - Current
- Inspected pool equipment and verified proper functionality to maintain safety standards.
- Tested and balanced pool water to maintain safe and healthy swimming environment.
- Conducted pool safety inspections and reported unresolved issues immediately.
- Educated customers in proper pool operation and maintenance.
- Assembled and disassembled filters for pool openings, closings and repairs.
- Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
- Exercised strong knowledge of swimming pool motors, pumps and filtration systems to service and monitor pool and equipment.
Juvenile Supervision Officer
Bell County Texas
Killeen, TX
04.2020 - 06.2021
- Built relationships with defendants and offenders, assessing living conditions and case background information
- Maintained organized offender records and documentation in compliance with department and legal standards
- Resolved conflicts and negotiated mutually beneficial agreements between parties
- Maintained excellent attendance record, consistently arriving to work on time
- Built solid relationships with staff and residents to keep institution safe and secure
- Supervised dining hall, outdoor recreation area, vocational shop and inmate housing unit
- Completed daily work report sheets and delegated tasks to employees
- Oversaw control center, monitoring inmates, visitors and employees for signs of suspicious behavior
- Inspected housing cells and directed teams completing in-depth searches for contraband or damage
- Prepared, processed and maintained forms, reports, logs, records and activity journals
- Issued cleaning supplies, comfort items, laundry and all basic meals
Field Technician/Warehouse Clerk
Southern Star Inc.
Temple, TX
07.2013 - 10.2016
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Responded to customer requests for products, services and company information.
- Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability
- Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery
- Communicated with teammates and supervisors to maintain smooth operations and quickly handle any issues impacting warehouse operations or customer satisfaction
- Moved and lifted heavy loads of merchandise using forklift equipment
- Recorded information, shortages and discrepancies to keep records current and accurate
- Adhered to safety protocols by implementing routine tests and guaranteeing accurate and safe equipment handling
Motor Transportation Operator
US Army Fort Hood
Killeen, TX
07.2006 - 05.2013
- Planned and brief personnel on missions
- Tracked personnel and supplies within the company
- Maintained 100% accountability of all assigned equipment
- Inspect vehicles for defects and safe operating condition before, during, and after missions
- Improved quality processes for increased efficiency and effectiveness
- Reported defects, damage and accidents to proper personnel
- Maintained proficiency in tactical planning options and convoy defense techniques
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicle
- Operated all wheeled vehicles and equipments over varied terrain and roadways for support of combat operations
- Secured cargo for transport, using ropes, blocks, chain, binders and covers
Education
Associate Degree in Technology - Information Technology
Vista College
Killeen, TX08.2019
HVAC - HVAC Installation And Repair
Vista College
Killeen, TX05.2018
Subsea Robotics - Subsea Robotics And Fiber Optic Training
Temple College
Temple, TX03.2013
Skills
- Attention to Detail
- Safety and compliance
- Non-Smoker
- Bilingual (Spanish)
- File and records management
- Equipment monitoring
- Forklift safety and operation
- Inventory management
- Cleaning
- Exceptional time management skills
Timeline
Pool Led Technician/Pool Programmer Technician
Maximus Pools
06.2021 - Current
Juvenile Supervision Officer
Bell County Texas
04.2020 - 06.2021
Field Technician/Warehouse Clerk
Southern Star Inc.
07.2013 - 10.2016
Motor Transportation Operator
US Army Fort Hood
07.2006 - 05.2013
Associate Degree in Technology - Information Technology
Vista College
HVAC - HVAC Installation And Repair
Vista College
Subsea Robotics - Subsea Robotics And Fiber Optic Training
Temple College
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