Summary
Overview
Work History
Education
Skills
Certification
Volunteer Experience
Timeline
Generic

William Roberts

Fayetteville,GA

Summary

Dedicated and adaptable professional with a passion for health and wellness, seeking a full-time Health Coach position. With a strong background in healthcare sciences and administration, I am committed to leveraging my expertise to drive company growth and success while empowering individuals to achieve their full authentic selves. I have a proven track record in community education and wellness programs, focusing on holistic health and comprehensive healing modalities. Adept at creating and delivering impactful educational content, I strive to help individuals embrace their authentic selves and achieve optimal health and wellness. My intense desire to provide community education on various healing modules underpins my commitment to helping as many people as possible become the best versions of themselves.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Amazon Associate Sortation Center

Amazon
09.2023 - Current
  • Sorted, scanned, and stacked packages on pallets to facilitate efficient order processing
  • Received and sorted incoming inventory to ensure accurate tracking and storage
  • Prepared customer orders for delivery by organizing and packaging items according to company standards
  • Utilized various technologies including computers, smartphones, and scanning devices to manage inventory and track orders
  • Controlled schedule by choosing shifts that best fit personal availability and adjusted schedule as needed.

Shift Manager

Boar's Head Cafe
08.2018 - 05.2023
  • Ensure exceptional customer service by training and supervising a team of employees
  • Proactively identify market trends, implement improvements, and optimize store operations
  • Successfully handle high-pressure situations, resolving conflicts and mitigating issues
  • Perform various tasks during peak periods, including cooking, cash register operations, and barista duties.

Crew Member/ Cashier

Boar's Head Cafe
06.2016 - 08.2018
  • Provided outstanding customer care, maintaining a high level of customer satisfaction
  • Trained new employees, ensuring adherence to company procedures and practices
  • Supported smooth operations by efficiently managing resources and resolving challenges.

Cashier/Host

IHOP
05.2015 - 06.2016
  • Managed guest flow and delivered excellent customer service, promptly addressing concerns
  • Assisted with to-go orders, ensuring accuracy and customer satisfaction
  • Ensured store safety and facilitated closing procedures.

Education

Bachelor of Science - Healthcare Sciences

Clayton State University
Atlanta, GA
08.2021

Skills

  • Proficient in Microsoft Office Suite and remote collaboration tools
  • Strong understanding of medical terminology and healthcare practices
  • Excellent verbal and written communication skills, with the ability to effectively convey complex information
  • Proven track record in customer service, conflict management, and resource management
  • Quick learner with strong problem-solving abilities
  • Leadership and training experience
  • Mental Health Support
  • Cheerful and energetic
  • Customer Relations
  • Task Prioritization
  • Analytical and Critical Thinking

Certification

Heartsaver CPR/AED, American Heart Association, 06/2019

Volunteer Experience

  • Campus Ministries, Host Team Member, 2017, 2019, Guided and supported team members while maintaining cleanliness of common areas, Demonstrated excellent organizational skills and attention to detail
  • Food Banks, 2016, 2018, Assorted and distributed food to low-income and homeless individuals at Marietta Food Banks

Timeline

Amazon Associate Sortation Center

Amazon
09.2023 - Current

Shift Manager

Boar's Head Cafe
08.2018 - 05.2023

Crew Member/ Cashier

Boar's Head Cafe
06.2016 - 08.2018

Cashier/Host

IHOP
05.2015 - 06.2016

Bachelor of Science - Healthcare Sciences

Clayton State University

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William Roberts