William Robinson
Pittsburgh,PA
Summary
Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards. Safety oriented construction Flagger with skills cultivated in traffic management. Master of signaling techniques as issued by Manual on Uniform Traffic Control Devices. Acquainted with early hours and late evening work. Available at any time and place with sterling record of safety and efficiency. Dedicated crew member ready for new challenges every day.
Overview
2
2
years of professional experience
Work History
Server
Olive Garden Restaurant
Pittsburgh, PA
01.2022 - Current
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
Delivery Helper
UPS
Pittsburgh, PA
12.2021 - 01.2022
- Completed on-time deliveries by choosing best and most efficient routes.
- Safely loaded items into delivery vehicle to minimize damage while in transit.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Operated vehicle safely in highly congested areas with no traffic violations.
Construction Flagger
Supreme Traffic Control
Pittsburgh, PA
07.2020 - 11.2021
- Used flagging tools such as stop and slow paddle and red flag.
- Patiently directed motorists towards detours and alternate routes.
- Actively alerted construction crew about vehicles failing to obey signals, preventing accident and injury.
- Intimately familiar with flagging safety regulations and equipment as published by OSHA.
Crew Team Member
Chick-fil-A
Pittsburgh, PA
07.2017 - 10.2017
- Operated register to process payments and collect cash payment for order totals.
- Checked and restocked utensils and condiments in appropriate locations for guests.
- Trained new employees by demonstrating tasks and coaching during daily activities.
- Assisted with in-store operations by disassembling delivery boxes, cleaning floors and dishwashing.
Education
High School Diploma -
Central Catholic High School
Pittsburgh, PA07.2020
Skills
- PPE Guideline Compliance
- Food and Beverage Service
- Specials Promotion and Upselling
- Ability to Lift 30 Pounds
- Transactions and Cash Handling
- Menu Memorization and Presentation
- Team Player
- Order Accuracy and Delivery
- Social Perceptiveness
- Guest Accommodations
- Dining Room Monitoring
- Traffic Flow
- Maintaining Clean Work Areas
- Reading Comprehension
- Employee Performance
- Creative Solutions
- Heavy Labor
- Customer Satisfaction
- Complex Problem-Solving
- Multitasking Abilities
- Time Management
Timeline
Server
Olive Garden Restaurant
01.2022 - Current
Delivery Helper
UPS
12.2021 - 01.2022
Construction Flagger
Supreme Traffic Control
07.2020 - 11.2021
Crew Team Member
Chick-fil-A
07.2017 - 10.2017
High School Diploma -
Central Catholic High School
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