William Romero
Lakewood,Colorado
Summary
Committed and hardworking with 15 years of experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver very well versed in customer service. Experience with the pickiest of discerning clientele.
Currently 6 years of experience with the disabled community that entails personal daily 1 on 1 assistance with multiple clients. Daily documentation of medication administration is required, along with house cleaning, vehicle chaperone driver, filing of paper documentation, cooking daily meals, annual training for required medical certifications.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Dock Forklift Driver
XPO Logistics
Henderson, CO
01.2025 - Current
- Consistently met or exceeded performance metrics while adhering to workplace safety standards.
- Collaborated with team members in coordinating tasks, maximizing productivity and maintaining a positive work atmosphere.
- Increased accuracy in order fulfillment by verifying product quantities against invoices before loading onto trucks.
- Supported warehouse operations by performing general labor tasks such as sweeping floors, cleaning equipment, and organizing storage areas.
- Efficiently navigated narrow aisles while transporting products without causing damage or injury.
- Assisted in inventory management, utilizing barcode scanners and computer systems for accurate recordkeeping.
Dishwasher/Cook
Cafe Rio
Centennial, CO
09.2023 - Current
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
- Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
- Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
- Completed extra cleaning work on garbage cans, racks, dry storage areas, and other fixtures to keep kitchen spotless.
Warehouse Associate
Amazon
400 West 160th Avenue
01.2023 - 09.2023
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
DSP Daily Safety Provider
Cottonwood Community Alternatives
07.2016 - 02.2023
- Worked with clients to improve life choices and maximize benefits of handicapped housing programs.
- Documentation and recording of clients daily activities.
- Personal assistance for individuals,medication including housing, work placement, meal preparation, driver and other support.
- Overnight shifts required
Beauty Consultant
Ulta Beauty
02.2001 - 07.2016
- Evaluated client needs and recommended products, treatments and strategy to achieve desired effect with cosmetics, hair and skin products and services.
- Upsold additional products and services to increase sales numbers.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Managed promotional in-store signage and displays and re-stocked merchandise from returns.
- Promoted customer loyalty, friendly service and knowledgeable assistance.
Education
High School Diploma -
Bear Creek High School
Lakewood, COAssociate of Science - Outdoor Recreation Environmental Education
Red Rocks Community College
Lakewood, COSkills
- First aid and safety
- State regulations knowledge
- Progress documentation
- Data Entry
- Sales proficiency
- Payment processing
- Product upselling
- Bagging and packaging
- Refunds and exchanges
- Identification checks
- Stocking and replenishing
- Point of sale knowledge
- Drawer management
- Cash drawer management
- Credit card processing
- Customer assistance
- Payment collection
- Cash register operations
- Reports and documents
- Guest inquiries
- Receipt and refund issuance
- Product restocking
- Forklift operation
- Agriculture Tractor operation (ie John Deer Tractors)
- Cleaning procedures
- Cleaning and sanitizing
- Product and service sales
- Money handling
- Loss prevention
- Daily living assistance
- Supervision
- Medication organization
Certification
American Red Cross CPR Certified
Timeline
Dock Forklift Driver
XPO Logistics
01.2025 - Current
Dishwasher/Cook
Cafe Rio
09.2023 - Current
Warehouse Associate
Amazon
01.2023 - 09.2023
DSP Daily Safety Provider
Cottonwood Community Alternatives
07.2016 - 02.2023
Beauty Consultant
Ulta Beauty
02.2001 - 07.2016
High School Diploma -
Bear Creek High School
Associate of Science - Outdoor Recreation Environmental Education
Red Rocks Community College