William Rorie
irmo,South Carolina
Summary
Skilled Team Leader with experience in supervising, training, and motivating teams. Strengths include project management, conflict resolution, and effective communication skills. Have contributed to past roles by improving team performance and enhancing workflow efficiency.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Insurance Broker
Symmetry Financial
Irmo, SC
01.2024 - 06.2024
- Assessed client risk profiles and recommended appropriate coverage plans.
- Reviewed policy documents for accuracy prior to issuing them to clients.
- Processed claims in a timely manner according to company procedures.
- Provided advice to customers on insurance-related matters.
- Served as a point of contact for customers throughout the life cycle of their policies.
- Developed insurance policies and programs to meet customer needs.
- Analyzed financial data related to insurance products to ensure accuracy of information.
Onsite Manager
Honey Done Company
Irmo, South Carolina
02.2020 - 02.2024
- Supervised staff, ensured proper training and development of team members.
- Prepared detailed budgets for upcoming projects and monitored expenses closely.
- Evaluated employee performance regularly through appraisals and one-on-one meetings.
- Monitored inventory levels and placed orders as needed.
- Maintained a safe working environment in compliance with OSHA regulations.
- Resolved customer complaints in an efficient manner.
- Assisted customers in selecting appropriate products or services.
Team Leader
AMC Theatres
Columbia, South Carolina
01.2022 - 08.2024
- Resolved customer complaints in an effective manner while maintaining a high level of customer service.
- Ensured compliance with all safety regulations in the workplace.
- Established clear expectations for employees, providing guidance when needed.
- Provided coaching and feedback on employee performance, encouraging professional development.
- Coordinated team activities and delegated tasks to ensure efficient completion of projects.
- Monitored daily workflow to ensure adherence to established policies and procedures.
Education
High School Diploma -
Chapin High School
Chapin, SC06-2020
Skills
- Client Service
- Work Planning
- Documentation And Reporting
- Safety processes and procedures
- Client Support
- Flexible Schedule
- Attention to Detail
- Sales expertise
- Active Listening
Certification
- Licensed for accident and health or sickness, life insurance
- OSHA 10 certifacate
Timeline
Insurance Broker
Symmetry Financial
01.2024 - 06.2024
Team Leader
AMC Theatres
01.2022 - 08.2024
Onsite Manager
Honey Done Company
02.2020 - 02.2024
High School Diploma -
Chapin High School
- Licensed for accident and health or sickness, life insurance
- OSHA 10 certifacate
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