Summary
Overview
Work History
Education
Skills
Languages
Timeline
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William Rosario

Patchogue,NY

Summary

Strategic Infantry Team Leader bringing 12 years of the United States Marines and Army performance to fulfill any team helping role. Highly skilled in developing tactical training strategy while providing infantry leadership and security. Offering demonstrated success in providing excellent team leadership and security knowledge to contribute to any objectives and development.

Overview

12
12
years of professional experience

Work History

Appliance Repair Technician

Quick Fix Appliance Repair
Lindenhurst, NY
08.2021 - Current
  • Diagnosed appliance malfunctions and determined necessary repairs.
  • Inspected, tested, and repaired electrical components of appliances.
  • Educated customers about proper care of their appliances.
  • Assisted in training new technicians on repair techniques.

Infantry Squad Leader

United States Army National Guard
Farmingdale, NY
11.2018 - Current
  • Supervised and coordinated infantry unit logistics, including maintenance, transportation and supplies
  • Formulated and led unit through offensive operations, including organizing mortar assaults and tasking assault units
  • Coordinated all infantry logistics including locations, communications and camouflaging.
  • Lead and supervised team of infantry soldiers in training exercises.

Amazon Delivery Driver

EY Parker Logistics
Bethpage, NY
12.2019 - 08.2021
  • Directed efficient product loading and checked load balance to prevent on-the-road incidents
  • Consulted with customers to gain feedback and address concerns with products or services
  • Operated delivery vehicles 4 days per week, averaging 80 miles on road and 207 customers served
  • Obtained signatures needed to complete and process all paperwork efficiently
  • Contacted customers prior to delivery to coordinate delivery times.

Carpenter's Helper

JR Solutions
Huntington, NY
05.2019 - 11.2019
  • Promoted team efficiency by consistently picking up trash, excess materials and tools
  • Erected and removed supports such as scaffolding and shoring based on individual project needs
  • Supported project planning by collecting and documenting measurements, marking installation points and cutting materials to desired sizes
  • Moved supplies, tools and equipment from trucks to work areas and organized based on expected needs.

Cashier Team Lead

Dunkin' Donuts
Patchogue, NY
11.2017 - 05.2019
  • Restocked shelves with silverware, straws, napkins and condiments
  • Collected merchandise from store and searched back-end locations for customer purchases
  • Processed returned items in accordance with store policy.

HVAC-R Helper

Lowell Mechanical
Medford, NY
06.2017 - 11.2017
  • Serviced units to residential and commercial heating and air conditioning customers
  • Wired both line and low voltage to heating and cooling equipment
  • Unloaded and loaded truck supplies and equipment using proper hoisting techniques to avoid accidents and injuries
  • Maintained safe working environment with proper execution of HVAC guidelines and usage of PPE equipment.

Cashier Team Lead

Dunkin' Donuts
Patchogue, NY
07.2016 - 06.2017
  • Assisted cashiers with resolving customer complaints and inquiries.
  • Maintained a clean work environment by sweeping floors and wiping down counters regularly.
  • Processed refunds and exchanges according to company policy.
  • Recognized potential theft or fraud attempts by monitoring suspicious behavior.

Infantry Fire Team Leader

United States Marine Corps
Marine Corps Base Camp Lejeune, NC
06.2012 - 07.2016
  • Developed and maintained unit's daily personnel accountability report for 3 soldiers
  • Evaluated rapidly changing conditions and provided decisive leadership to cultivate effective and well-planned team movements
  • Managed 3 employees in combat operations and tactical guidance to ensure optimal productivity
  • Led training on weapons systems for machine guns.

Education

8 Hours Pre-assignment Security Guard Training Cert -

New York Career Training And Advancement Inc
New York, NY
03-2024

16 Hours On The Job Training Cert -

New York Career Training And Advance Inc
New York, NY
03-2024

HVAC/R Cert: HVAC Installation And Repair -

Branford Hall Career Institute
Bohemia, NY
05.2017

High School Diploma -

Patchogue-Medford High School
Medford, NY
06.2012

Some College (No Degree) - Criminal Justice

Suffolk County Community College
Selden, NY

Skills

  • Tactical training
  • Advanced weaponry knowledge
  • Defensive operations
  • Led Security patrol missions
  • Time management
  • Team building
  • Inventory management
  • Customer service
  • Emergency Management
  • Emergency Response
  • Military experience
  • Threat Assessment
  • Incident Reporting

Languages

Spanish
Professional

Timeline

Appliance Repair Technician

Quick Fix Appliance Repair
08.2021 - Current

Amazon Delivery Driver

EY Parker Logistics
12.2019 - 08.2021

Carpenter's Helper

JR Solutions
05.2019 - 11.2019

Infantry Squad Leader

United States Army National Guard
11.2018 - Current

Cashier Team Lead

Dunkin' Donuts
11.2017 - 05.2019

HVAC-R Helper

Lowell Mechanical
06.2017 - 11.2017

Cashier Team Lead

Dunkin' Donuts
07.2016 - 06.2017

Infantry Fire Team Leader

United States Marine Corps
06.2012 - 07.2016

8 Hours Pre-assignment Security Guard Training Cert -

New York Career Training And Advancement Inc

16 Hours On The Job Training Cert -

New York Career Training And Advance Inc

HVAC/R Cert: HVAC Installation And Repair -

Branford Hall Career Institute

High School Diploma -

Patchogue-Medford High School

Some College (No Degree) - Criminal Justice

Suffolk County Community College
William Rosario