William Rosario
Patchogue,NY
Summary
Strategic Infantry Team Leader bringing 12 years of the United States Marines and Army performance to fulfill any team helping role. Highly skilled in developing tactical training strategy while providing infantry leadership and security. Offering demonstrated success in providing excellent team leadership and security knowledge to contribute to any objectives and development.
Overview
12
12
years of professional experience
Work History
Appliance Repair Technician
Quick Fix Appliance Repair
Lindenhurst , NY
2021.08 - Current
- Diagnosed appliance malfunctions and determined necessary repairs.
- Inspected, tested, and repaired electrical components of appliances.
- Educated customers about proper care of their appliances.
- Assisted in training new technicians on repair techniques.
Infantry Squad Leader
United States Army National Guard
Farmingdale , NY
2018.11 - Current
- Supervised and coordinated infantry unit logistics, including maintenance, transportation and supplies
- Formulated and led unit through offensive operations, including organizing mortar assaults and tasking assault units
- Coordinated all infantry logistics including locations, communications and camouflaging.
- Lead and supervised team of infantry soldiers in training exercises.
Amazon Delivery Driver
EY Parker Logistics
Bethpage , NY
2019.12 - 2021.08
- Directed efficient product loading and checked load balance to prevent on-the-road incidents
- Consulted with customers to gain feedback and address concerns with products or services
- Operated delivery vehicles 4 days per week, averaging 80 miles on road and 207 customers served
- Obtained signatures needed to complete and process all paperwork efficiently
- Contacted customers prior to delivery to coordinate delivery times.
Carpenter's Helper
JR Solutions
Huntington , NY
2019.05 - 2019.11
- Promoted team efficiency by consistently picking up trash, excess materials and tools
- Erected and removed supports such as scaffolding and shoring based on individual project needs
- Supported project planning by collecting and documenting measurements, marking installation points and cutting materials to desired sizes
- Moved supplies, tools and equipment from trucks to work areas and organized based on expected needs.
Cashier Team Lead
Dunkin' Donuts
Patchogue , NY
2017.11 - 2019.05
- Restocked shelves with silverware, straws, napkins and condiments
- Collected merchandise from store and searched back-end locations for customer purchases
- Processed returned items in accordance with store policy.
HVAC-R Helper
Lowell Mechanical
Medford , NY
2017.06 - 2017.11
- Serviced units to residential and commercial heating and air conditioning customers
- Wired both line and low voltage to heating and cooling equipment
- Unloaded and loaded truck supplies and equipment using proper hoisting techniques to avoid accidents and injuries
- Maintained safe working environment with proper execution of HVAC guidelines and usage of PPE equipment.
Cashier Team Lead
Dunkin' Donuts
Patchogue , NY
2016.07 - 2017.06
- Assisted cashiers with resolving customer complaints and inquiries.
- Maintained a clean work environment by sweeping floors and wiping down counters regularly.
- Processed refunds and exchanges according to company policy.
- Recognized potential theft or fraud attempts by monitoring suspicious behavior.
Infantry Fire Team Leader
United States Marine Corps
Marine Corps Base Camp Lejeune , NC
2012.06 - 2016.07
- Developed and maintained unit's daily personnel accountability report for 3 soldiers
- Evaluated rapidly changing conditions and provided decisive leadership to cultivate effective and well-planned team movements
- Managed 3 employees in combat operations and tactical guidance to ensure optimal productivity
- Led training on weapons systems for machine guns.
Education
8 Hours Pre-assignment Security Guard Training Cert -
New York Career Training And Advancement Inc
New York, NY2024-03
16 Hours On The Job Training Cert -
New York Career Training And Advance Inc
New York, NY2024-03
HVAC/R Cert: HVAC Installation And Repair -
Branford Hall Career Institute
Bohemia, NY05.2017
High School Diploma -
Patchogue-Medford High School
Medford, NY06.2012
Some College (No Degree) - Criminal Justice
Suffolk County Community College
Selden, NYSkills
- Tactical training
- Advanced weaponry knowledge
- Defensive operations
- Led Security patrol missions
- Time management
- Team building
- Inventory management
- Customer service
- Emergency Management
- Emergency Response
- Military experience
- Threat Assessment
- Incident Reporting
Languages
Spanish
Professional
Timeline
Appliance Repair Technician
Quick Fix Appliance Repair
2021.08 - Current
Amazon Delivery Driver
EY Parker Logistics
2019.12 - 2021.08
Carpenter's Helper
JR Solutions
2019.05 - 2019.11
Infantry Squad Leader
United States Army National Guard
2018.11 - Current
Cashier Team Lead
Dunkin' Donuts
2017.11 - 2019.05
HVAC-R Helper
Lowell Mechanical
2017.06 - 2017.11
Cashier Team Lead
Dunkin' Donuts
2016.07 - 2017.06
Infantry Fire Team Leader
United States Marine Corps
2012.06 - 2016.07
8 Hours Pre-assignment Security Guard Training Cert -
New York Career Training And Advancement Inc
16 Hours On The Job Training Cert -
New York Career Training And Advance Inc
HVAC/R Cert: HVAC Installation And Repair -
Branford Hall Career Institute
High School Diploma -
Patchogue-Medford High School
Some College (No Degree) - Criminal Justice
Suffolk County Community College
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