Summary
Overview
Work History
Education
Skills
Certification
Interests
Affiliations
Timeline
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William R. Phair III

William R. Phair III

Webster,NY

Summary

A highly driven business leader and aspiring CEO with 19 years of dedicated experience in the fire protection and life safety sector. Proven expertise in cultivating high-performance cultures, forging impactful strategic partnerships, and expertly guiding complex initiatives to deliver exceptional results. Adept at motivating organizations, driving robust brand development, and achieving substantial growth through a clear strategic vision and decisive execution. Particularly skilled in establishing and revitalizing positive team environments that amplify collective performance.

Experienced with project management, process optimization, and strategic planning. Utilizes analytical thinking and effective communication to enhance organizational performance. Track record of implementing innovative solutions and leading teams to achieve operational success.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Director of Operations

Davis Ulmer Family of Companies
03.2025 - Current
  • Developed and executed high-impact strategic plans to drive growth and enhance performance across 30 life safety branches throughout the East Coast and Midwest.
  • Coached and mentored branch and department leaders to achieve and exceed growth and performance expectations.
  • Forged strategic partnerships with branch and department leaders to develop and execute initiatives aligned with the company's ambitious goal of becoming a $1 Billion company by protecting 25 million people by 2030.
  • Led the development of internal partnerships within the Inspection, Service, and Recurring Revenue communities, collaborating across 18 individual brands under the Davis Ulmer Family of Companies.
  • Evaluated and optimized branch operations to enhance efficiency and productivity.
  • Managed key relationships with vendors and suppliers to ensure operational excellence.
  • Led technical engagement and talent acquisition initiatives, developing and hosting technical offerings in conjunction with internal leadership and development teams.
  • Directed the Davis Ulmer Corporate Operations team and Regional Accounts teams.

Corporate Service Sales Leader

Davis Ulmer Family of Companies
05.2022 - 03.2025
  • Partnered with service department leaders and sales teams to achieve 20%+ year-over-year organic growth.
  • Implemented a strategic approach of leveraging inspections to generate service sales opportunities, resulting in a 3:1 ratio of service to inspection revenue per client.
  • Collaborated with department and sales leaders to develop budgets, events, and programming that significantly enhanced brand awareness and generated new business.
  • Coached and mentored service and inspection department leaders and sales teams.
  • Recruited, hired, and retained top talent.

Regional Service and Inspection Manager - NYC Metro

W&M Fire Protection
01.2018 - 05.2022
  • Led Service and Inspection Departments for W&M Hawthorne and Holbrook, NY.
  • Successfully assimilated three businesses (W&M, Island Fire, and S&S Fire and Suppression) under the W&M Brand.
  • Planned, implemented, and expanded business operations across both branches in the NY Metro Area.
  • Forecasted annual and monthly targets for each business and developed comprehensive sales goals for all sales personnel.
  • Maintained strong client relationships and partnered with sales teams to target and acquire new customers.

Service and Inspection Manager

W&M Fire Protection
01.2009 - 01.2018
  • Led the inspection and service department in the NYC Metro Area.
  • Developed sales strategies and comprehensive operating standards, alongside hiring and training staff.
  • Achieved significant business growth, increasing total revenue from $344K in 2008 with two team members to $9M with 22 employees by 2018.
  • Developed multiple leaders as part of a strategic succession plan.

Designer and Project Manager

SRI Fire Sprinkler
03.2007 - 06.2009
  • Designed and laid out fire sprinkler systems (wet, dry, pre-action, deluge, foam, fire pumps, etc.) for various building types and hazard classifications, utilizing HydraCAD.
  • Performed accurate hydraulic calculations in accordance with NFPA standards and local Authority Having Jurisdiction (AHJ) requirements.
  • Interpreted and applied relevant national, state, and local fire codes, including NFPA 13, 13R, 13D, IFC, and IBC.
  • Read and interpreted architectural, structural, mechanical, and electrical blueprints and construction documents to effectively integrate fire sprinkler systems.
  • Identified opportunities for value engineering and cost-saving measures in design and material selection.

Shop Worker

SRI Fire Sprinkler
07.2006 - 03.2007
  • Safely operated company vehicles to deliver fire sprinkler materials, tools, and equipment to job sites.
  • Loaded and unloaded materials and equipment, ensuring proper securing for transport and careful handling to prevent damage.
  • Verified orders and ensured accuracy of materials loaded and unloaded against project needs.
  • Communicated effectively with field crews and project managers regarding delivery schedules and material status.
  • Organized and maintained inventory within the shop and warehouse, ensuring efficient and safe material storage.


Education

Oswego State University of New York
06-2001

Skills

  • Areas of Expertise:
  • NFPA 13, 25, 20, 72, 14, 20
  • Team Leadership
  • Performance analysis
  • Employee relations
  • Operational efficiency
  • Strategic planning and execution
  • Business management

Certification

  • APi Group Accelerated Readiness Program - April 2024 - December 2025
  • NICET Level IIII ITM (Expired)
  • NYS Backflow Certification
  • FMI Leadership Institute

Interests

Enjoy playing guitar and attending concerts, spending time in the Adirondaks, and hosting events at our home

Affiliations

  • NFSA

Timeline

Director of Operations

Davis Ulmer Family of Companies
03.2025 - Current

Corporate Service Sales Leader

Davis Ulmer Family of Companies
05.2022 - 03.2025

Regional Service and Inspection Manager - NYC Metro

W&M Fire Protection
01.2018 - 05.2022

Service and Inspection Manager

W&M Fire Protection
01.2009 - 01.2018

Designer and Project Manager

SRI Fire Sprinkler
03.2007 - 06.2009

Shop Worker

SRI Fire Sprinkler
07.2006 - 03.2007

Oswego State University of New York

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