Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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WIlliam Ruiz

Frisco,TX

Summary

Productive Kitchen Manager focused on high-quality, cost-effective ingredients and providing speedy, quality service. Customer-oriented leader with high level of stamina and excellent relationship-building capabilities. Versed in employee scheduling, inventory management and crew leadership.

Hospitable Restaurant Manager versed in overseeing staff and handling daily cash deposits. Generates new business through customer relations and guests interactions. Diligent and fully invested in exhibiting steadfast leadership in high-pressure situations to improve team strength.

Overview

14
14
years of professional experience

Work History

Kitchen Manager

Pizzeria Testa
Frisco , TX
02.2018 - Current
  • Developed and implemented kitchen policies, procedures, and quality standards.
  • Maintained accurate records of food costs, labor costs, waste management and other related expenses.
  • Promoted an atmosphere of teamwork among kitchen staff members by fostering open communication between team members.
  • Managed inventory levels for kitchen by ordering ingredients and supplies.
  • Supervised food production processes ensuring high quality standards were met throughout each stage of preparation.
  • Managed employee relations by providing guidance on job duties as well as disciplinary actions when needed.
  • Oversaw daily operations of the kitchen including meal preparation, cooking methods, portion sizes and plate presentation.
  • Reviewed vendor invoices for accuracy before authorizing payment transactions.
  • Resolved customer complaints in a timely manner while maintaining a positive attitude towards guests at all times.
  • Developed optimized weekly schedules for kitchen team members considering projected business demands.
  • Trained new kitchen staff on proper food handling techniques and safety regulations.
  • Monitored employee performance through careful observation of work practices, customer interactions, and compliance with company policies.

Warehouse Assistant

Western States Fire Protection Company
Grand Prairie, TX
01.2016 - 01.2018
  • Monitored stock levels and alerted management when supplies are running low or need replenishing.
  • Operated forklift and other equipment to move pallets around between warehouse locations and transport trucks.
  • Verified stock inventory levels and maintained records of items shipped and received.
  • Assisted with unloading trucks using appropriate equipment as needed.
  • Inspected and moved products to designated areas in warehouse.
  • Organized incoming inventory to fit with optimal storage plans and maintain retrieval efficiency.
  • Identified defective, incorrect, or missing merchandise and promptly reported to supervisor.
  • Transported and safely delivered items to prevent damage or loss.
  • Delivered rush merchandise on tight schedules to meet customer targets.

Forklift Operator

Costco
Frisco, TX
01.2016 - 01.2018
  • Assisted in the loading and unloading of goods from trucks, containers and railcars using forklift.
  • Organized warehouse shelves and racks for efficient retrieval during order fulfillment process.
  • Performed daily maintenance checks on forklifts to ensure optimal performance.

Kitchen Lead

Market Street
Frisco, TX
01.2010 - 01.2016
  • Trained new employees in food safety protocols and kitchen operations.
  • Organized kitchen staff shifts and coordinated daily tasks for efficient workflow.
  • Maintained accurate records of inventory, supplies, and orders.
  • Wrote preparation sheets daily for staff
  • Prepared food and unloaded deliveries daily

Education

Associate of Arts - Business

Collin County Community College District
Plano, TX
04-2014

Skills

  • Inventory Management
  • Customer-Oriented
  • Scheduling
  • Cost Control
  • Quality Assurance
  • Supply Ordering
  • Flexible Schedule
  • Attention to Detail
  • Customer Engagement
  • Complaint resolution

Languages

Spanish
Limited

References

References available upon request.

Timeline

Kitchen Manager

Pizzeria Testa
02.2018 - Current

Warehouse Assistant

Western States Fire Protection Company
01.2016 - 01.2018

Forklift Operator

Costco
01.2016 - 01.2018

Kitchen Lead

Market Street
01.2010 - 01.2016

Associate of Arts - Business

Collin County Community College District
WIlliam Ruiz